Alan Bayliss Email & Phone Number

Perth, Wa, Au

Perth, Western Australia, Australia

Perth, Western Australia, Australia

To manage the brand development and launch of key strategic digital initiatives for the P&N Bank and bcu brands. This includes:- Brand management of digital initiatives.- Mapping user journeys and experiences.- Develop and rollout launch campaigns.- Facilitate working groups, including contributing to Steering Committee and Executive presentations.

Perth, Australia

To develop and manage the P&N Bank brand through digital communications & advertising campaigns. Specifically managing, developing, implementing and measuring all online marketing activities. The position involves:-Managing all digital campaign planning, development and implementation -Managing targeted campaigns in line with target segments and overarching business strategy-Social media channel management-Search media (Google Adwords, Bing)-Brand development and management-Brand research-Online member experience

Perth Area, Australia

• Internal project and committee design support • General marketing admin • Servicing Marketing and other internal departments in the design, printing and delivery of in house campaign jobs• New and re-fit branches; design and campaign launch support • Design and production of campaign materials• Artwork development • Management of stock levels and reprinting• Document management control on Intranet, Lending Homepage and Website• Document change process with approval by document owners• Version Control Log• Selection, design & ordering of corporate promotional merchandise• Management/stock control

Perth Area, Australia

• Management of product pricing and functionality• Analyse market and portfolio activities regarding products, services, fees and interest rates• Effective internal communications regarding product maintenance and enhancements• The pro-active development and enhancement of products and services to meet market and corporate needs • Develop business case to support new product development.• Responsible for managing the project and leading project team to implement project deliverables on time• Prepare monthly Project and Management Status reports along with Project Closure & Post Implementation review• Manage Project budget and identify & report on any variations to original budget, time or scope • Develop and implement member management strategies.• Liaise with external suppliers for efficient, timely delivery of services• Meet with key sales channels on a monthly basis• Manage contract negotiation where appropriate with 3rd party suppliers

Perth Area, Australia

• Identifying and analysing call trends, providing real-time performance updates and preparing relevant communications to employees and other stakeholders• Assisting with recruitment and rostering of Contact Centre employees• Developing and implementing strategies to improve employee satisfaction and fulfilment• Coordinating projects within the Contact Centre• Promoting a culture of continuous improvement• Providing administrative support to the Contact Centre Manager, including organising meetings, preparation of minutes, diary management and documentation

Perth, Australia

Including:-General Inbound-Personal Lending & General Insurance Consultant-Home Loan Consultant

Bachelor Of Commerce (B.Com.), Economics/Marketing

Education record