Alan Bentley Email and Phone Number

**Responsibilities:**- Supported sales reps with tasks, Excel sheets, and client follow-ups.- Tracked campaign performance using pivot tables.- Developed presentations to improve sales results.- Collaborated with Operations leaders to assist customers using FreshDesk, Tableau, and Microsoft Dynamics CRM.- Identified upsell opportunities and worked with Business Analysts on Augmented Reality Technology (Assist AR).**Proficiency:**- Microsoft Excel, Word, PowerPoint, Dynamics (CRM), Tableau, ZoomInfo.**Key Tasks:**- Gathered customer feedback on Assist AR, noted insights, and identified sales opportunities.- Retained low-usage customers through multi-year contracts and emphasized value to prevent terminations.- Re-engaged terminated accounts to highlight value and pass opportunities to sales reps.**Achievements:**- Sold over $45,000 USD in TeamViewer software in just over a month, including a $10,000 contract.- Successfully sold and retained over $120,000 in software solutions, driving revenue growth and customer retention.

- Providing premium customer service- Collaborating as a team with co-workers

- Customer service- Cashiering- Training new employees- Collaborating with co-workers - Stocking merchandise- Moving/carrying heavy objects

- Responsible for managing classrooms ranging from 12-20+ students- Substitute teaching science and reading - Collaborating with colleagues