Alan Best Email & Phone Number

Louisville, Kentucky

*Managed company's quality control and quality assurance programs., authored policies and procedures and communicated program requirements to all full-time and temporary employees. *Directed quality auditor team members while also serving as Quality Steering Committee Champion* Implemented process improvement, quality assurance and quality control to facilitate high-performing standards, monitored and maintained compliance with company and OSHA guidelines* Committee member on project objectives, maintaining projects standards and production compliance* Co-championed a kaizen project that resulted in a $30,000 savings in reduced labor costs and increased revenue

Shelbyville, Ky

* Prepare and execute production schedule with meeting customer demands and deadlines* Improved production processes thru streamlining training procedures and programs* Oversaw OSHA compliance and company-wide safety program including 1st Responder and Safety Committee* Kept production as paperless as possible by proficiently managing computer tracking of projects* Developed project milestones and proactively managed job completions through effective scheduling, persistent follow-up, and accurate tracking* Improved efficiency of project processes and process tracking and accountability* Created an on-line job card (specs) that resulted in a 15% Takt time improvement over previous production runs. Net results fostered a continuous improvement program that meant the "one best way" was updated regularly

Louisville, Kentucky Area

Seasonal Supervisor for varied temp agencies throughout the greater Louisville area. Experience includes but not limited to:* Supervise efforts of 100+ seasonal temps in customizing sports related apparel* 2nd shift supervisor of quality department for packaging company* Logistics coordinator for trucking company

Louisville, Kentucky Area

Liaison for 3rd party logistics company specializing in courier services for long-term care facilities and pharmacies. Responsibilities included:* Design, develop, and drive implementation and management of logistic solutions for large pharmacy providing meds to 65 long-term care facilities.* Managed 60+ contracted drivers delivering meds on regular routes and STAT deliveries.* Ensured compliance to company guidelines, procedures and best practices.* Verified and completed driver invoices and payroll.* Oversaw the recruitment, interviewing and training of logistics department members and molded them into the highest rated (determined by the customer) logistics department in 12 states.* Worked directly with General Manager and Lead Pharmacist on all deliveries, routes, STATS and other varied logistics tasks as needed. * Directly dealt with and handled any customer complaints speedily and in a polite manner.