Manage planning and implementation of US and Canada installations programLicense holder for majority of states future and current in the programDeliver sales and margin per planProvide excellence in customer service from store to flooring installation.

JW Floor Covering, Inc. ReSource Floors, Inc.COO Managed day-to-day operations of five divisions.Managed all sales personnel; planned and implemented strategic growth.Monitor P&L. Discuss and implement improvements to processes; sales or operational Utilize TQM process improvement model with teams.Marketing overview of all divisionsMaintained relationships with key clientsMaintained relationships with strategic partnersPricing and maintaining profitability all divisionsCorporate account overall responsibilityMaintain corporate brand AchievementsHelped the team open 4 new locations in a three month period, planning and implementation.Hired and trained sales force in partnership with corporate clientTrained corporate partner store associates in sales.Traveled to all locations to maintain sales, procedures and process improvement.Served on The Home Depot Service provider council.Helped the team re-create commercial brand image and implemented plan.Helped create schedule system for corporate accountsHelped build JW Floor Covering from 12 million to 27 millionBrought a clearer understanding of TQM to all employeesHelped with creation of a 501c3 charity organizationServed on the Board of the FCICA help rewrite the FIT training ScheduleHelped enhance and brand JW as a leader in the industry Re Branded JW Cleaning and RestorationWrote and won Two Better Business Bureau Torch awards plus four finalist awardsWrote and lectured seminars for FCICA and ReSource Commercial NetworkGuest speaker at Surfaces