Casual Italian concept delivered by two of Australia's most prominent restaurateurs in their first US venture. Main level restaurant has a capacity of 120 with a further 150 in the cellar cocktail bar.Develop preliminary FOH operations policies and procedures Project HR requirements pre-opening to full tradeFull programming of Toast POS system and OpenTableProcure service contractorsAdvise proprietors on US/NY compliancyIntroduce to brand to New York City network/Forefront identity

A modern Australian restaurant in the heart of the East Village representing the dining style of Melbourne city.Senior member of the opening teamEstablish FOH systems and proceduresConvey a welcoming approach to service as a prerequisiteEnsure growth of the brand through quality monitorsDevelop and maintain inventory and administration systemsEstablish relationships within the Australian-American business community to generate businessAdvise and assist with operational requirements for future expansion Annual event planning, promotion and execution

A contemporary French fine-dining restaurant/caterer with a strong reputation within the discerning Melbourne dining community.Project myself as the forefront entity of the business with media contacts and established clienteleRecruitment and training responsibilitiesPromote and maintain inherent fine dining standards set by the owners in a relaxed and personable environmentEvaluate historical trading figures and develop financial projections amidst decline in industryMonitor and reporting of monthly profit & loss statements in an effective and timely mannerEnsure all national government food safety practices are documented and maintainedAdminister all daily operations of the businessAnnual event planning, promotion and executionCompleted the successful sale of the business chattels in adherence of semi-retirement of the owners

A contemporary European bar bistro concept developed for potentail future franchising featuring effective design for streamlined retail food and beverage operations.Developed an extensive Business plan in order to secure funding for venture capitalConcept designBrand DevelopmentIdentify target market and prepare marketing strategyInitial site evaluation and assessmentProject Management - construction and procurementConstruction of menu design and wine/cocktail listsEstablished operation policies and implemented procedures in line with 5 star service standardsDeveloped and launched catering services with clients such as Louis Vuitton, Zimmerman, Q1 and Surfers Paradise AllianceIdentified market need and developed niche wholesale food distribution, commercial kitchen and delivery service compliant with HACCP Australian Food Safety StandardsExceeded projected revenues by over 25% through diversification of the business

Through securing the status of preferred caterer in January 2009, I was approached to manage the food & beverage operations in a permanent capacity. QDeck comprises level 77- café and bar open to general admission holders, and level 78- high end function space. Overall capacity of 400.Analyze operational capacity of venue and customize food and beverage offering to suit equipment limitationsNegotiate supplier arrangementsIncrease return business through a broader menu offeringMaximize profitability of events through the development and training of internal staffingDevelop function and catering packages to suit broad demographics and budgets Project Management of event/catering equipment acquisitionsEnsure operational compliancy with HACCP and national food safety standards including documentationEnsure compliancy with state liquor licensing regulationsCollaborate with local business and associations to promote the venue as a premier destinationActively promote functions, events and entertainment held on both levels

A United Kingdom based company with a focus on International franchised food and beverage businesses. Current operations in Western Australia t/a The Merchant Tea & Coffee Company.Execute operational overview and analysis of current stores in the Western Australian MarketRedevelop and refine existing food and beverage offeringDirect the development of operations manuals and training procedures for future expansionResponsible for new store openings and franchise developmentProject Management of store constructionMarket entry analysis for QueenslandDevelop franchisee profile criteriaPerform appraisals at management level and implement development trainingProfit and loss analysis and budget forecastsAssessed, developed and implemented Strategic Business Plan to recover distressed inner city franchised store. Increased revenues by 100% over a 12 week periodAssist the Board of Directors in Due Diligence of Acquisitions

OCorp Integrity Management, A division of the OCorp group with a portfolio of Gloria Jeans Coffees franchises and independent cafes throughout Australia, shareholder in the Master Franchise of Gloria Jeans Coffees Indonesia and Master Franchisor of Il Gianfornaio in Australia.AustraliaOpened Corporate store in Queensland on behalf of Australian Master FranchisorDirectly responsible for all operation of 19 stores throughout AustraliaImplementation of all standards, training and proceduresPromote all brands and field franchise interestSystem analysis, programming and training through Micros Fidelio AustraliaProfit and Loss analysis and budget forecastsIndonesiaOpened head office and training facility in JakartaCo-ordinate purchasing and shipping from USA, Spain, Switzerland and Australia Collaborate on store design as per USA and Australian standards Project Management of new store constructionRecruitment and training of the operations team for IndonesiaImplement operational reporting documentation and store evaluation schedulesPeriodically returned to Indonesia to review operations at the request of the USA master franchisor office