Review customer claims to verify that they meet Manheim's National Arbitration policies and any account specific guidelines; make/advise on financial decisions regarding arbitrations.Interface with all departments involved in the complaint including the fact finding and investigative phases.Mediate dispute and negotiate repair and/or pricing of disputed vehicles to arrive at a mutually acceptable solution and to keep vehicles sold.Monitor and maintain accurate files for each arbitration case, and interact with Auction sales personnel regarding information on vehicle sales, etc.Advise customers of Auction policy and the complaint and arbitration process and facilitate the resolution/negotiation between the two parties.

• Conduct thorough assessment of vehicle condition following the Manheim Express Inspection process.• Inspect vehicle equipment and options, documenting results including damage, missing or inoperable items.• Inspect and record vehicle exterior condition, including but not limited to tires, frame, glass, panels, and mechanical components.• Inspect and record the vehicle interior condition, including but not limited to seats, dashboard, and options.• Perform basic mechanical checks on vehicles including powertrain, drivetrain, and electrical components.

Offer specialist knowledge on subjects like history, arts and sciences, designs and architectureDuring the tour, communicate with your tour group in a cheerful and engaging mannerLead the tour group to points of interest and at the same time provide useful and interesting information in whatever medium – written, oral or through electronic presentationsAlways make sure of the safety and convenience of your tour groupMake sure all the members of the tour group follow the schedules set

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

o Supervise cashiers and Kitchen staffo Assist Kitchen staff during times of high volumeo Train and coach cashierso Manage closing staff, ensuring all cleaning and closing procedures are followed.o Provide expert customer service and handle customer complaints.

o Provide expert customer service and provide informed responses to guest inquirieso Operate sensitive antique vehicles valued at $115,000.00 apiece both on land and water.o Educate guests as to the nature of the antique vehicles and the surrounding area.o Engage guests in conversation, in order to gain feedback and use in real time to address the safety and contentment of the guestso Convey safety procedures to guests and ensure operations are conducted safely.

o Responsible for planning and executing individual training of the Soldiers and collective training of the companyo Responsible for sustaining mission readiness of materials and property valued at more than 8 million dollarso Overall responsible for the health, welfare, training and morale of 116 reservistso Remotely manage 4 full time staff members as well as senior leadership of four 30 person elements

•Responsible for inventory counts, merchandising standards, compliance with corporate policies and procedures, cash handling, and deposits as governed by operations control standards•Provided impeccable customer care including answering calls, right fitting the customer with the total technology solution, and complete accurate paperwork and transactions•Execute floor leadership by coaching and developing Sales Associates in assessing customer needs •Consistently generating sales through effective techniques and persuasion

•Detailed and conceptual planning of large scale training events and ceremonies•Professional and formal document creation•Tasked and directed subordinate organizations in the completion of joint objectives•Coordinated preparation requirements for major organizational events•Planned, tasked, and executed multifunctional training and administrative activities•Lead small team brainstorming and problem solving workshops •Prepared and presented complex instructions and recommendations using professional digital media applications

•Managed Administrative Personnel; directly and remotely•Mediated inter-office conflicts•Supervised logistical support for more then 300 personnel•Responsible for the accountability and administration of 10 million in equipment and vehicles•Managed and Coordinated massive training events•Mediated and resolved inter-office conflicts

•Trained and experienced in community relations and interpersonal communication•Conducted small team leadership operations•Formally trained in interpersonal negotiations•Conducted community outreach and stabilization activities through key leadership engagements and coordination of humanitarian assistance.

•Formed partnerships with golf courses throughout Central Florida •Coordinated with partnered golf clubs to schedule par three contests •Resolved customer complaints regarding sales and service. •Oversaw regional and local sales managers and their staffs. •Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs. •Determined price schedules and discount rates. • Reviewed operational records and reports to project sales and determine profitability. • Monitored customer preferences to determine focus of sales efforts. • Prepared budgets and approved budget expenditures. • Conferred or consulted with department heads to plan advertising services and to secure information on equipment and customer specifications.

•Developed and maintained client relationships. •Managed and organized promotional events. •Consulted on marketing decisions and advertising strategy. •Monitored industry statistics and follow trends in trade literature. •Measured and assessed customer and employee satisfaction. •Attended staff conferences to provide management with information and proposals concerning the promotion, distribution and pricing of company products or services.

• Make Pizzas •Close the store and do nightly clean up •Collect money from customers, make change, and record transactions on customer receipts. •Drive private vehicle to deliver pizza and other food items. •Inform regular customers of new products or services and price changes. •Listen to and resolve customers' complaints regarding products or services. •Record delivery information on daily sales or delivery record.

•Examine injured persons and administer first aid or cardiopulmonary resuscitation, if necessary, using training and medical supplies and equipment. •Contact emergency medical personnel in case of serious injury. •Rescued distressed persons, using rescue techniques and equipment. •Instructed participants in swimming or other recreational activities and provide safety precaution information. •Patrolled or monitored recreational swimming areas, on foot, in vehicles, or from towers. •Maintained quality of pool water by testing chemical levels. •Warned recreational participants of inclement weather, unsafe areas, or illegal conduct. •Observed activities in assigned areas, using binoculars, to detect hazards, disturbances, or safety infractions. •Inspected recreational equipment, such as chair lifts, for safety hazards, damage or wear.