Areas of ExpertiseService Management, Contract Management, Telecommunication Management, Business Process Analysis, Project Management, Operational Management, Technology Planning and Design, Risk Management, Corporation Leadership, Workforce ProductivityKeys to SuccessIntegrity and Ethics, Leadership, Teamwork, Communication, Continuous Improvement, Motivation, Patience, Tenacity, Respect, Mentoring & CoachingProfileMy career has covered the effective delivery of service management leadership, leveraging expertise in business process analysis, project management, operational management, and technology design to advance corporate growth. I am a practical, pragmatic and analytical individual who offers his expertise in compliance with regulatory standards. The ability to formulate action plans to identify and implement the successful business development of an organisation through telecommunication initiatives ensures effective objective delivery. I am able to develop big-picture strategies to guide resources/business in achieving short and long-term business goals, in order to realise significant top and bottom-line financial benefit through well designed teams and an effective and seamless workflow environment. I have delivered on organisation objectives in various arenas demanding buy-in and focus re-adjustment, whilst being recognised as a humble leader in my field. I possess excellent interpersonal and communication capabilities. I am familiar with policy development and the analysis thereof for application in daily practice. My mission is to add value to an organisation that is compatible with well-defined values and objectives. Skillful in defining business direction, exceeding objectives set, and developing sustainable teams through effective leadership, risk assessment and analysis. My vision is to provide leadership through innovative networking which consequently produces high impact results whilst promoting the integrity of the organisations and the parties involved. I am able to build motivated teams to compliment activities implemented, and subsequently improve operational efficiencies by optimising the utilisation of available resources and create a happy work environment.