Alan Bremner Email & Phone Number

Birmingham, England, United Kingdom

* Successfully designed and facilitated training programs for new trainers and team members across the North UK, providing ongoing support for their development.* Implemented a data-driven scheduling strategy, utilising Net Promoter and in-store systems, to create a weekly programming schedule that met the demands of the community. This resulted in Birmingham becoming the top-performing store in EMEIA.* Providing world-class customer service and creative solutions to businesses, education, and professionals through strong relationship-building, industry knowledge, and technical expertise.* Managed the schedules and in-store programming for a team of 14 facilitators, ensuring seamless and effective delivery of customer training sessions.* Acted as the lead facilitator for multiple Apple hiring events, successfully onboarding over 100 new hires.* Facilitating and executing a diverse range of training materials in various settings, including classroom, in-store, and virtual environments.

Birmingham, England, United Kingdom

* Accomplished trainer, responsible for creating a positive, effective training environment for Sales, Technical, Operations, and Training teams.* Increased team Net Promoter results by 21 points across the store, with an outstanding 81-point increase for Genius Bar teams.* Delivered over 3000 hours of training through innovative strategies and programs.* Skilled facilitator, leading multiple Apple hiring events and onboarding of 100+ new hires.* Analytical approach, using data to evaluate training and respond to the evolving needs of the business.

Birmingham, England, United Kingdom

* Delivering personalised software training to diverse audiences, including consumers, creative professionals, and business customers.* Increased customer participation by doubling the number of available workshops through innovative scheduling strategies.* Drove significant growth in customer attendance through the development of Group Training offerings, consistently ranking in the top 3 for attendance in the UK.* Achieved outstanding customer feedback, with top Net Promoter scores and the highest customer response rate in store.* Pro Certified in Logic Pro X, Aperture, and Final Cut X.

Birmingham, England, United Kingdom

* Experienced technical support specialist, providing expert iPhone, iPad, and Mac support on the Genius Bar.* Restored positive customer relationships by troubleshooting hardware and software issues.* Delivered personalized One-to-One training sessions on a variety of software and creative topics, both for store customers and team members.

In the world of electronic music, Alan Bremner is an unsung hero. For almost 3 decades he has selflessly left his mark on countless musical works, all without fanfare or agenda. From his early career as an engineer at Trevor Horn’s legendary Sarm Studios, through his time as a member of the award-winning Brothers In Rhythm production team and as the studio mastermind behind more dance music mix compilations than he cares to mention, the likes of Kylie Minogue, Britney Spears, Placebo, Garbage, Take That, Ministry of Sound and Global Underground have all benefitted from Bremner’s deft touch. A stamp that, to this day, stands for the importance of attention to detail and assurance of premium quality.

* Experienced photographer with a track record of delivering high-quality projects for private and commercial clients.* Published extensively in reputable media outlets such as Vogue Bambino, Junior, Photo Pro Magazine, DJ Magazine, and Mixmag.* Skilled in digital marketing, web development, keyword research, and SEO, with experience in design and branding for all printed media.* Skilled in managing client relationships and delivering projects successfully, with a focus on staying within budget and meeting project deadlines.* Contributed as a Photoshop columnist to Photo Pro Magazine, a national photography publication with over 80,000 subscribers.

Buckinghamshire, England, United Kingdom

Buckinghamshire, England, United Kingdom

London, England, United Kingdom