The New Payments Platform (NPP) is new infrastructure being developed by a number of Australia’s financial institutions to improve the speed, availability and convenience of payments. The NPP will enable customers to send and receive payments between participating financial institutions almost instantly, 24/7, using a simple address (PayID) and will provide 280 character transaction description. Initially, CBA customers will be able to register their mobile number as their PayID. A… Show more The New Payments Platform (NPP) is new infrastructure being developed by a number of Australia’s financial institutions to improve the speed, availability and convenience of payments. The NPP will enable customers to send and receive payments between participating financial institutions almost instantly, 24/7, using a simple address (PayID) and will provide 280 character transaction description. Initially, CBA customers will be able to register their mobile number as their PayID. A PayID enables customers to use an easy to remember address to direct payments to an account and replaces the need to enter a BSB and account numbers when sending payments. Other financial institutions may offer other types of PayID including email, ABN numbers and/or organisation ID.The NPP will launch in early 2018. After the launch, additional innovative functionality will be gradually added to the platform. Show less

Overall responsibility for managing a program of work to deliver a step change reduction in the bank’s overall residual payments risk position. Key driver has been the necessity to reduce our payment risk rating to a position that matches the bank’s risk appetite statement. Projects have included both technical IT and business change initiatives. In addition to this currently working as the Program Manager for the Bankwest delivery of the Reserve Bank of Australia (RBA) mandated directive to… Show more Overall responsibility for managing a program of work to deliver a step change reduction in the bank’s overall residual payments risk position. Key driver has been the necessity to reduce our payment risk rating to a position that matches the bank’s risk appetite statement. Projects have included both technical IT and business change initiatives. In addition to this currently working as the Program Manager for the Bankwest delivery of the Reserve Bank of Australia (RBA) mandated directive to consolidate their Exchange Settlement Account (ESA) at the RBA with Commonwealth Bank of Australia (CBA) to operate under one ESA. This includes clearing streams for cheques, BPAY, Bilaterals, Point of Sale, ATMs and High Value Payments. Show less

I'm currently leading a Program to deliver a new purpose built headquarters for Bankwest. This including the construction and building fit-out, IT fit out, Change Management and Business Transition activities for circa 3,000 colleagues moving from around Perth in to our new CBD Head Office site. This also incorporates the adoption of Activity Based Working for all colleagues who will be based in the new building and embedding the behavioral and cultural change required to support this… Show more I'm currently leading a Program to deliver a new purpose built headquarters for Bankwest. This including the construction and building fit-out, IT fit out, Change Management and Business Transition activities for circa 3,000 colleagues moving from around Perth in to our new CBD Head Office site. This also incorporates the adoption of Activity Based Working for all colleagues who will be based in the new building and embedding the behavioral and cultural change required to support this initiative. The organisational change management program is being delivered using the ADKAR implementation model. This is the first relocation of a company Head Office to a purpose built ABW environment in Australia. Show less

Managed the IT delivery of the East Coast expansion for Bankwest including fit out of IT components in the new fully accessible concept stores initially in New South Wales. A number of other IT projects supported the expansion program such as WAN upgrade, new Teller system infrastructure, home loan application re-engineering and management of a third party development of a customer interview and review system.

Program Manager for migration from NT4 to Windows 2003/XP of all Internet and Intranet applications, Retail Branch network, call centre and processing centres for HBOS.