Alan Carr Email & Phone Number

Portland, Oregon, Us

Southfield, Mi, Us

Responsible for contracted Global IT Outsourcing operations of end-user computing, service desk, depot, and retail support services for Nike's corporate offices, depots, logistic centers, and retail stores worldwide. Responsible for global staff of 360, maintained a $25M budget, and ensured global alignment with teams in North America, Latin America, EMEA, and APAC.

Hanover, Md, Us

Helped establish the base guidelines for the usage and deployment of Extended Validation Certificates (EV) within Microsoft.Reason for Leaving: Contract Term Ended

Responsible for pre-sales engineering, technology assessments, relationship management, and the delivery of high-assurance identity solutions to commercial, federal government, and DoD customers, which enabled multi-factor authentication, digital encryption, and biometric security for physical and logical access. • Deployed PIV-I Smart Cards and self-issuance solutions to federal contractors and commercial organizations to achieve NIST SP 800-171 compliance and meet HSPD-12 initiative for securing identities.Reason for Leaving: Position consolidated after the loss of major customers prompted a 370-person layoff

Norwalk, Connecticut, Us

Oversaw technical personnel and 24x7 operations for two call centers, totaling 1,100 agents in Gresham and Beaverton, that supported Apple products and Sprint services. Responsible for the research, design, procurement, and integration of new advanced virtual server and desktop infrastructure (VDI) technologies, voice over IP (VOIP) services, video communications, enterprise applications, LAN/WAN/WLAN network systems, and fully redundant facility power solutions.Reason for Leaving: Daily commute distance became intolerable (130 miles / day)

Oversaw operations for a private manufacturer of rugged industrial embedded computers. Responsible for the strategic alignment, capacity and financial planning, implementation, and support of Enterprise Applications, Cisco Network Infrastructures, Avaya VoIP Telephony and Call Center Systems, Data Center Operations, Front-Office Solutions, and Facility Services.Reason for Leaving: Outsourced Position after consolidating and stabilizing operations

Portland, Or, Us

Managed a high-performing team of 15 Systems Analysts, DBAs, and Network and Telecom Engineers that implemented and supported enterprise applications, SQL databases, Cisco LAN/WAN/VPN, Cisco Unity telecommunications, and distributed Cisco wireless infrastructure operations for a 3,000-person international metal recycling company with over 120 locations in the US, Canada, and Puerto Rico and annual revenues of $2.5B.• Lead IT Partner with Emerging Business teams, responsible for the due diligence of acquisitions, technology integrations, and operational expansions of Metal Recycling and Auto Parts businesses.Reason for Leaving: International economy downturn prompted a 300-person layoff; position consolidated.

Courbevoie, Ile De France, Fr

Following the sale of Digimarc's Personal ID Business to L-1 Identity Solutions, continued to lead solutions delivery teams that deployed watermarked secure identities to state and international government agencies. Responsible for enterprise IT Infrastructure teams that were responsible for back office computing services, VoIP and unified-messaging platforms, data and call centers, and asset relocations during closures of corporate facilities. Reason for Leaving: Declined relocation offer to Boston, following Digimarc business sale

Beaverton, Oregon, Us

Responsible for the strategic direction of customer engagement and implementations services, enterprise infrastructure, converged network operations, organizational governance and the distributed leadership of 15-20 person IT service delivery teams for a 1500-person $755M international digital watermarking and government ID company.• Oversaw technical program delivery implementation and administration of secure networks and sensitive citizen data transmissions with government agencies for the production of enhanced drivers' licenses and secure IDs for 45 states, 6 Canadian provinces, and 23 international countries.• Member of team that delivered the world's first WHTI-Compliant Enhanced Driver's License - allowing CAN/MX border crossing without the need for a dedicated passport. (2008)Reason for Leaving: ID Business sold to L1 Identity Solutions / retained to oversee transition.

Us

Responsible for domestic and international IT operations, multi-site budgets and capital planning, call and data centers, web architecture, virtualization, and business expansion strategies for a 120-person $25M technology startup company that produced Project Portfolio Management software solutions for large commercial organizations and federal government agencies.Reason for Leaving: Company sold to east coast firm / closed operations

San Jose, California, Us

Managed the deployment, operations, and administration of back and front office solutions, Cisco data centers, Nortel Meridian call centers, enterprise applications and systems, and secure infrastructures for a 300 employee sales and software development office, that produced and sold Symantec's Enterprise Security Solutions. • Oversaw transitions of staff and technology solutions during the acquisition/mergers of Central Point Software, Fifth Generation, Delrina, Binary Research Inc., and antivirus business units from IBM and Intel. • Led enterprise infrastructure projects, coordinating efforts with 60-person teams in North America, EMEA, and APAC, and Australia.Reason for Leaving: Offered a position to help incubate a software startup with former Symantec Execs

Responsible for the strategic direction, fiscal planning, operation, integration, and support of enterprise information systems and solutions of a 1500-person Property Management company with corporate offices and portfolios of commercial and multi-family properties in Arizona, California, Florida, Georgia, Illinois, Michigan, Nevada, Oregon, Texas, and Washington. • Managed due diligence and integration processes for $MM acquisitions and mergers of Multi-family and Commercial Property Management portfolios. Reason for Leaving: Relocated to Oregon for family reasons

Bachelors, Business Administration

Associates, Business