Alan Clark Email & Phone Number

Denver, Colorado, Us

Richland, Ms, Us

In this current role, my core responsibility is to ensure effective leadership to develop and share a strategic-level plan for IT initiatives at the organization, such as migrating the company's data to a new cloud system or upgrading the organization to a new enterprise software platform.Here, I propose latest advancements to the executive management on the marketplace evolution and potential application of IT and automation. I direct business process re-engineering to reduce overhead costs and cycle times. I evaluate, restructure, test, and implement network infrastructure and framework for 5 distribution centers. Moreover, I embed and maintain a high performance, transparent, and continuous improvement culture.Notable Achievements:*I led the migration of sales and delivery RAS software from on-premises to cloud-hosted solution that supported 75 salesmen and 65 route drivers; implemented new VIP RAS system; and saved 10k per year.*I redesigned network structure for data and voice solutions that saved 30k per year.*I deployed an enterprise mobility management (EMM) platform "IBM Mass360 Enterprise Device Management" that enhanced visibility and control of smartphones and tablets in the enterprise.*I upgraded on-premises Exchange Server and Office 2010 to Microsoft 365 and Exchange online.*I standardized all IT and mobile communications equipment, including 200+ users and 500 devices with remarkable cost savings of 20k per year.* I converted MPLS to SD-WAN Network and saved 40k per year.* I negotiated several contracts of 1M+ per year with vendors associated with hardware, software licensing, and managed services.* I served as the MS 365 Administrator and led MFA setup for 125 users.*I refined product delivery process and marketing activities. *I completed the VIPPAY (online invoice and EFT software) Implementation Project.*I introduced top-notch platform services and tooling to provide event logging, metrics monitoring, and other backend services.

Munich, De

In this past position, I administrated overall installation and maintenance aspects of IT infrastructure LAN/WAN (wired and wireless) networks. I delivered top-level, continual onsite and remote network support for VPN and SNX client sites. I facilitated the design and development of network architecture and design decisions. I monitored and resolved several technical issues associated with network devices in a timely manner. I enhanced overall network and systems performance and managed capacity monitoring, planning and implement improvements. I also assessed customers' requirements and deployed new network solutions. Moreover, I created and maintained network documentation to keep the network up and running smoothly.Key Accomplishments:* I embarked on and executed multiple IT Solutions projects as a technical subject matter expert for meeting network and systems infrastructure requirements.* I designed, installed, and turned-up multiple SNX sites.* I successfully completed physical and virtual surveys of new and revamped sites successfully, designed wired and wireless networks.* The larger sites included dual core MDF switches, up to seven IDFs, and as many as 63 access points.* I trained support personnel, including level I and II network engineers and Smart-Hands technicians to enhance productivity and overall work efficiency.* I coached and mentored the Smart-Hands offshore team during the Siemens/Atos transition.* I organized and headed several training sessions; authored WLl's; and conducted progress reviews to identify any potential conflicts between technicians and customers.**ITIL 2.0 Certification obtained.**CCENT (Cisco Certified Entry Networking Technician) obtained.