Alan Clutterbuck Email & Phone Number

Oxford, GB

Chessington, England, United Kingdom

United Kingdom

Chessington

• Key Responsibilities
• Creation and implementation of GDPR Readiness programme across Alliance Healthcare, Alcura, Alloga, OTCDirect, Cavendish and Beachcourse
• To build, motivate and direct an effective (cross company, cross functional) team to deliver all project activities, objectives and deliverables
• Create and deliver various levels of training to ensure that all 6000 team members were able to fulfil Privacy obligations across the UK Businesses: From HR leadership and pharmacists to warehouse operativesKey.
• 75% decrease in risk factors across the businesses following targeted risk based approach
• Master data management processes implemented for personal information throughout businesses across over 4000 data items

Chessington

• Key Responsibilities
• Identify, prioritise, develop and implement key strategies to achieve business objectives across all customer and product channels: Customer segmentation; category offers; sales team training; and implementation
• Identification, development & ownership of strategic projects to improve customer experience and drive business objectives
• Ensure systems and processes are in place to optimise performance and take action to address areas of underperformance for the initiatives undertaken
• Create and drive effective sales and business insights and capability across the business through team of 8 analysts and Channel Development managers
• To provide Leadership to the Brand Equalisation and Parallel Imports Category TeamsKey Achievements

Chessington

• Working with category managers and the sales leadership team to develop and implement strategies to achieve agreed business objectives across all commercial offers and customer channels within the UK
• Instigating and leading virtual teams to develop and deliver prioritised strategic and tactical commercial initiatives
• Working with the marketing team to ensure that customer communications and all marketing activity are consistent and in line with the channel strategy
• Ensuring systems and processes are in place to monitor performance and take action to address areas of underperformance for the initiatives undertaken
• Providing Leadership to the Brand Equalisation and Parallel Imports Category Teams

• Key Responsibilities
• Managing the Brand Equalisation customer offer – Alliance Healthcare’s flagship dispensing offer to Independent Pharmacists
• Category management of the Parallel Import product range
• Full responsibility for the creation and implementation of both category strategies
• Full responsibility for budgets and P&L’s
• Responsible for all marketing, promotion and communications

Chessington