I lead the strategy and operation of online sales for the ecommerce, optimizing content, email marketing campaigns, ad management, and the digitalization of key processes. Additionally, I implement technological improvements to increase the company's efficiency, which has driven sales and improved the profitability of this business unit.

I am responsible for developing a digital platform for managing technology assets (hardware). I lead development teams to ensure the product aligns with customer needs and market trends, continuously driving innovation and efficiency.

Selected by Emprelatam for its ECL program.

Leadership of development teams using agile methodologies: Marketing Cloud and Service Cloud.Prioritization of initiatives based on business area objectives. Close collaboration with stakeholders to implement initiatives. Monitoring metrics to assess the impact of implemented solutions.Generation of the backlog and prioritization of user stories.

Product Owner for Financial Services. Discovering and creating new digital products for Financial Services. Improving the user experience and generating value to the company. Use of agile methodology adapting to the different technological developments.- Prioritizing and managing the product backlog to align with business goals.- Collaborating with cross-functional teams to identify and deliver new product opportunities.- Conducting market research and gathering customer feedback to inform product development andstrategy.- Defining product vision, strategy and roadmaps.- Communicating product goals, progress and results to stakeholders.- Managing product delivery and ensuring quality and usability through user testing.

- Prepared, reconciled and analyzed Business Unit revenues, contracts, projects and associated metrics,and produced financial and other business analysis.- Interpreted and researched data to support operations in assigned projects and contracts, forecasted,reviewed and approved budgets and invoices.- Monitored and ensured the accuracy and timeliness of the reports and delivered them.- Advised the Project Manager on how to improve the financial performance of individual projects through close collaboration.

- Led a team of financial analysts providing support to internal clients in North America and England.- Managed budgets and financial forecasts for contracts assigned to the team.- Created reports and analyzed different indicators and their deviations.- Participated in internal control processes and the creation of the annual account plan.- Communicated regularly with Project Leaders and provided financial advice to improve projectperformance.- Taught courses related to CFM daily tasks and processes.- Participated in cross-functional teams within the company. Conducted interviews with applicants and was part of the Employee Council team, which aimed to improve the work environment.

Service Delivery - Cards Operations:I had the opportunity to work within the Adjustments team, where I was responsible for executing operational tasks. Later on, I was transferred to the Security team, where my main responsibilities included analyzing, controlling, detecting and escalating potential cases of fraud. This experience allowed me to develop a strong understanding of operational processes and risk management within a professional setting.

Insurance Commercial Area: I assisted with resolving various issues, responding to inquiries from glass installers and insurance companies. My responsibilities also included controlling, requesting, and submitting documentation for the payment and registration of the glass installers that made up the company's client network.

I was responsible for overseeing various operations and acting as the main point of communication between the owner and other staff members.