Alan Decker Email and Phone Number

Sales leader of a team of dedicated Sales Professionals supporting a diverse client base across Western Canada. We support enabling our customers journey to the Cloud through IBM's proven Networking and Digital Workplace Transformation Services .

Supporting IBM's largest accounts in Western Canada, I was responsible for selling the IBM Digital Workplace portfolio: Managed Services for Client's Service Desk including outsourcing and Service Desk powered by Watson, Microsoft Teams & Windows 10 Deployments, as well as Mobile Device Management & Health powered by Watson. Additionally I am also responsible for expanding IBM's strategic alliance with ISM's industry leading Network as a Service portfolio.

Responsible for selling into TELUS Enterprise and Large Market clients to provide business outcome results, supporting the sale of Cloud based IT solutions across Unified Communications (Skype, Cisco, Avaya), Cloud/Data Centre and Network infrastructure (Cisco, Juniper, F5, Aruba, Riverbed), Contact Center (Cisco and Avaya), CRM (Oracle RightNow). Responsible for ensuring collaboration between technical experts, partners, extended SMEs and Account Teams to identify sales opportunities, build solutions that meet complex business needs and develop multi-faceted strategies to grow revenue and market share. Negotiate and complete contracts and Master Service Agreements. Responsible to set and execute on strong account strategy to align to customer and corporate goals. Acted in the role of Mentor for Junior Account Executive team members, leveraging my many years of success as a Senior Account Manager. Proven success of creating value propositions aligned to specific client needs based on overall business vision. This is created at a strategic level with my customers to achieve a specific business outcome. Active involvement in the development of the business/account strategicplans with the account executive community. Employ effective need creation sales techniques (TAS) to build and drive opportunities.Successfully facilitated solution development across multiple products lines in large complex opportunities in order to add value or differentiation for TELUS. STRONG partner ecosystem which assisted in driving end to end customer solutions.

Responsible for supporting strategic development and implementation of business strategies designed to retain and stimulate revenue and growth opportunities with for existing client base of 14 Enterprise Clients. Demonstrated ability to identify and articulate financially sound solutions to customer’s business problems through understanding their technologies, products, services, and resources. Negotiate and complete contracts and Master Service Agreements. Develop and expand relationships with Key Executive Stakeholders across client’s organizations.Focused on Systems Integration, IT outsourcing, and MITS/Data Centre backgroundProven strategic and conceptual Selling background Account and Sales plan development and implementation experienceAbility to apply cost-benefit analysis to business decisions to ensure maximum shareholder value for TELUS and our clients Demonstrated ability to identify client business problems, assess risks and profitably drive the development of a strong and mutually beneficial account plan and define the appropriate internal resources to deliver on that plan (technical assistance, project management, alternate sales channel support) Ability to engage and negotiate effectively with external vendors in joint ventures that provide comprehensive business solutions Ability to bring together extended TELUS team resources to define and deliver custom solutions  

Manage a portfolio of 200 prime, upscale, affluent clients as well as a large number of medium-sized commercial businesses, using relationship management skill techniques. Also responsible for mortgage business development in large retail banking environment. Responsible for the management of $140 million mortgage portfolio. Supervised staff of 14 lenders, responsible for all aspects of training as well as regulatory supervision