Alan Dickson Email & Phone Number

United Kingdom

Chichester, Gb

Available to offer e-learning, training and rollout solutions with a wealth of experience in a number of areas. Expertise in working with SMEs, instructional design, storyboarding, creating organisation wide training plans and much more. Workday, D365 and CRM training specialist.Highly experienced in digital learning, learning theory, writing training courses, handouts, user-guides and instructional videos for new systems and giving a new lease of life to existing e-learning and training courses. Software used includes Articulate Storyline 360, Adobe Captivate, Evolve authoring tool (HTML5), Camtasia, PowToon, Moodle LMS, Premiere Pro and the Adobe Creative Cloud.Work produced for ABB, Weir Group, CMS, Babcock, Knight Frank, Norton Rose Fulbright, Clyde and Co, PZ Cussons, Virgin Active, Galliford Try, The Pensions Regulator, Burness Paull, National Physics Laboratory and many more.Contact me if you would like to know more, or to discuss potential projects. Experienced in working globally.

Zurich, Zh, Ch

Global rollout of training solutions for the use of Workday. Utilising Articulate Storyline and Rise, Camtasia, PowToon and other creation tools.Audience of 104,000 people and materials translated into 22 different languages.

Nantwich, Cheshire, Gb

Creating training videos, elearning and other learning materials for the rollout of Workday at 2 Global Law Firms.Training material created using Articulate Storyline, Techsmith Camtasia and other tools. Training delivery included classroom, online and self service.

Glasgow, Scotland, Gb

Global rollout of taining on the use of Workday self service HR system, to circa 15,000 employees in 7 languages on the topics of:- Recruiting- Learning- Talent & PerformanceContent created:- E-learning (150+ courses) created in Articulate Storyline 360.- All training videos created in Camtasia in both English and Spanish. English voiceover provided by myself.- Quick Reference Guides (150+).

London, Gb

Creating elearning and training videos for the rollout of the new Workday system at a Global Law Firm.Tools used included Articulate Storyline and Techsmith Camtasia.

Manchester, Gb

Global rollout of Workday. E-learning, Video and Quick Reference Guide (QRG) production. 3 languages. Tools used include Articulate Storyline 360 and Camtasia.

Winchester, Gb

E-learning course creation using Articulate Storyline 360. A variety of topics, though focused on the Rail industry.

Brighton, England, Gb

Training Lead for the end-to-end organisation wide rollout of:- Dynamics 365 (D365CE)- SharePoint- PowerBI data platform- Portals exchange customer interface- Automatic Enrolement Transformation projectADKAR and Agile methodologies being practiced. Rollout to circa 700 staff. Role includes full training planning and implimentation, e-learning creation, video creation, online delivery and more.

London, London, Gb

Creation of online learning solutions for the upskilling of staff in the use of MS Teams:- Video production and editing- Scripting- Voice overs- Graphic editing- Training manualsMaterials created in Camtasia and MS Office.

London, Gb

Working with Subject Matter Experts (SMEs) in translating technical and often complex Modern Warfare procedures into SCORM compliant CBT and CAI e-learning courses. Target audience is military personnel of the UAE Navy, varying in rank and with English not as a native language.Role includes scripting, storyboarding and media creation in conjunction with the dedicated Media Team. All courses developed using the SABA authoring tool.

London, London, Gb

Specialist IT trainer and system support: Global rollout of a new industry leading CRM. Creation of training courses, webinars, videos and user guides. Completed data migration and UAT testing. Delivery in the form of classroom, webinars (globally) and floor walking support.

London, England, Gb

Training lead: Acting in a consultancy and delivery role for the organisation wide implementation of Dynamics 365. Replacing existing Finance, Rostering, Care Planning and Fundraising CRM tools. Nationwide rollout across 150+ sites. Delivery included classroom, online, videos and creation of e-learning content using Captivate.

Farnham, Gb

IT training and support on a variety of applications including DPS and Citrix legal systems. Support on the use of Apple Mac products and general hardware support. Contract role.

London, Gb

E-learning and template creation using Appitierre Evolve. Graphic design using Adobe Illustrator and Photoshop.

Storyboarding and e-learning creation using Articulate Storyline and Evolve Authoring tool (HTML5).Training material produced for Virgin Money and Galliford Try.

Brighton, England, Gb

Organisation wide rollouts of:- Microsoft Dynamics 365 CRM- Windows 10- Microsoft Office 365 / 2016- Moodle LMSTraining creation and delivery for lawyers and case support on:- Tricostar Time Management,- Perspective Pendragon.

Brighton, England, Gb

Close collaboration with Subject Matter Experts (SMEs) to exchange ideas and develop engaging blended learning solutions, including videos, online guides, drop-in sessions, floorwalking and formal training sessions.Creation and delivery for organisation wide rollout of:- laptops, flexible working and Microsoft Lync,- upgraded document management system, OpenText eDOCS DM10,- creation of in-house courses including Information Handling and Corporation Induction,- lead facilitator in breakout session at Corporate Away Day, audience 100+ people,- video and audio editing including voice-overs, using Camtasia and iMovie.

Chichester, England, Gb

Lead designer for West Sussex County Council in the creation of e-learning courses.E-learning courses are on a variety of topics and already include: - Special Education Needs and Disabilities for children in education.- Six steps to communicating with Emotional Intelligence- Use of Display Screen Equipment (DSE)E-learning courses created using Jenison 'Perform' e-learning authoring software.Ensuring that all training delivered internally and externally across the county is of the highest standard. This is achieved through observing, assessing and working with clients to ensure that these standards are adhered to.Management and maintenance of content on the Learning Management System (LMS).

Brighton, Gb

The Application Support Specialist & Trainer role provides end user support and training to Study Group staff on a global scale. This was provided through the creation of e-learning courses, user guides, videos, online and onsite delivery. It covered but was not limited to the following systems:- Progresso (Student management system)- StudyGlobal- Pega- Salesforce- Agresso (Finance system)- CAD (Agent booking system)- SharepointThe role pre-empted and reacted to requests for support received via the Service Desk, diagnosing and troubleshooting application support issues and provide a mixture of information and training to help resolve these issues.All e-learning was created using Articulate Storyline 2.

Brighton, Gb

Developing and delivering face to face and online training courses covering a variety of systems including Microsoft Office, Study Global, Progresso and Pega CRM student booking management systems. IT system rollouts to Higher Education sites across the UK and Europe.Development of training materials for systems in conjunction with subject matter experts and end-users. Work with Project Managers in developing and delivering training schedules.Specialist in the use of Articulate Storyline 2 for the creation of e-learning courses for worldwide rollouts.Group and one-to-one training delivered in the classroom, online and through floor walking at sites across the UK and Europe.

Portsmouth, Hampshire, Gb

• Learning strategy development and implementation, acting in a consultancy role.• Design, review and delivery of blended training programmes, personal induction plans, training needs analysis and the monitoring and supervision of staff performance.• Lead developer on e-learning projects using Oracle UPK, Learning Pool Authoring Tool, Articulate and Seminar software packages. Video and sound editing using iMovie.• Creation of style guides, focusing on interactivity, interface, navigation and assessment.• Over 100 different courses developed and delivered including project management, recruitment and selection, customer service and management training.• IT training including Microsoft Office and bespoke systems.• Workshop facilitation, event organising and hosting, video conferencing and online delivery.• Partnership working with Veolia, Hampshire County Council and the DWP.• Working with local charities in developing training and sharing best practice.• High level of creativity, team working, negotiating and influencing subject matter experts.• Administration of the organisation’s Learning Management System (LMS)• Internal webpage development and newsletter creation. • Line manager for new recruits.

Portsmouth, Hampshire, Gb

• Project Manager for the procurement of new computer software with a budget of over £100k as part of a spend to save scheme.• Researched and wrote efficiency savings reports covering transport, external mail delivery and advertising. Identified and helped implement over £500k of savings.• Detailed business analysis, reviewing large volumes of data and presenting this to Elected Councillors and Heads of Service.• Heavily involved in change management, stakeholder engagement and merging of departments.• Detailed data analysis and presented information to senior management.• Excellent time management, planning and organisational skills.• Providing advice to other Local Authorities on efficiency savings.

Portsmouth, Hampshire, Gb