Alan Dobbs Email & Phone Number

Atlanta, Georgia, United States

Implement productivity goals, increase shipping accuracy, and organize departmental needs. Coordinate and manage staff schedules, ensuring adequate coverage and adjusting staffing levels as needed.Oversee employee audits to assess workload distribution and assign additional tasks where necessary.Lead and participate in meetings with staff and management to review performance, address issues, and plan for future needs.Oversee the hiring process, including prioritizing departmental needs and conducting interviews.Participate in the onboarding process for new employees, including training and orientation.Conduct employee reviews at key intervals (30 days/ 60 days) and provide feedback to support staff development.Address employee disciplinary issues as needed, including issuing write-ups and managing conflict resolution.

Atlanta, Georgia, United States

Oversee the training and development of Route Service Representatives.Respond to service requests.Negotiate customer contract renewals.Build strong relationships with customers and my team.Work closely with all other leadership and management team members to provide the best customer service and product programs.Provide route coverage for Route Service Representatives when necessary.

Atlanta, Ga

Train, supervise, and motivate a team of seven managers.Cross-trained employees on all aspects of standard operating procedures.Collaborate with regional sales leaders to ensure distribution of company's products meet organizational goals.Created weekly management reports for decision making around profit and loss budgets.Review and analyze daily inventory reports and weekly cost projections.Effectively resolve customer and courier complaints.Coordinate all inbound and outbound shipments of company's core products.

Atlanta, Ga

Supervised and coordinated distribution activities for the company's core product from the beginning to end of distribution process.Managed 10 to 100 contract employees per market for project implementations (recruited, hired,counseled, trained, paid and disciplined).Trained employees on route reporting, distribution processes, and proper delivery techniques.Produced corrective action reports for delivery and service failures.Provided detailed market expense, progress and inventory reports.

Atlanta, Ga

Directly supervised couriers in distribution projects in Georgia, Alabama, North Carolina, and Tennessee.Planned, strategized and executed 10+ large scale distribution projects throughout the southeast United States. Accountable for quality, costs and timeliness of each project.Managed up to 100 contract employees for project implementations (recruited, hired, counseled, trained, paid and disciplined).• Organized recruiting efforts to include non-profit groups, averaging $50k-$100k per year paid back to local high school's band departments and athletic programs to help provide new uniforms and equipment.

Atlanta, Ga

Directly supervised contracted couriers in over 50 cities throughout Georgia, Florida, Alabama, NorthCarolina, South Carolina, and Tennessee for distribution of company's core products.Trained employees on documentation, distribution processes, and working with customers.Negotiated lease prices on warehouses and office space required for distribution.

Picking, filling, packing and shipping customer orders.Managed up to twelve employees in an automated warehouse setting.Cross-trained employees on all aspects of standard operating procedures.Performed monthly inventory cycle counts.