Alan Downie Email & Phone Number

Launched the small business supporting families with the strategic digital transformation of their homes, integrating home automation, digitization, and cyber security services utilizing open-source technologies to position families to operate more safely and efficiently. • Client Relationships: Established a client portfolio of 20 accounts, meeting directly with clients to understand their unique needs and goals, collaboratively develop a home automation strategies, and integrate the new solutions into their homes. • Internet of Things: Developed a detailed expertise in a wide rangse of smart devices as well as secure home networking in order to connect devices across an internal network and empower clients to feel competent and capable within their new systems. • Project Management: Spearheaded end-to-end selection, installation, onboarding, and client adoption of new technology as well as personally managing the educational aspects of training new clients to feel empowered within their homes.

• Completed Master of Business Administration (MBA) at University of California.

San Jose, Ca, Us

Promoted to this engineering leadership role for plasma solution developer, supporting customers from a wide range of industries to resolve product issues: • Digital Transformations: Identified a challenge in accurately measuring plasma coating solutions, introducing a new digital tool which dramatically enhanced accuracy of coating thickness, ensuring compliance with highly regulated industry standards. Then replicated this process to automatically track humidity within the facility and reduce risk of severely damaging key equipment. • Innovative Integration: Introduced state-of-the-art techniques, combining 3D Printing and CNC Machinery to both slash development and production cycles while also elevating product quality and maintaining regulatory compliance. • Customer Collaboration: Partnered with clients to comprehend their production hurdles. Collaboratively formulated technical solutions and expedited product roll-out to resolve hurdle as well as educating production units to empower effective delivery. • Diverse Industry Expertise: Developed a strong working knowledge of a diverse range of industry needs including healthcare, military, technology, public infrastructure, aerospace, construction, automotive, shipping/logistics, and more. • Stakeholder Relations: Fostered and enriched ties with both emerging and premier clients in tandem with sales units, showcasing in-depth technical acumen. Earned an expertise in change management to support new solution implementation. • Team Leadership: Managed a dedicated 3-person team under the CTO, focusing on investigative efforts, client engagement, and the smooth transition of prototypes into scalable production operations. Mentored team to support professional growth. • Operational Efficiency: Led efforts to refine inventory structures, adopt solvent recycling, and enhance production trajectories, resulting in a 33% drop in material wastage and halving reject and return rates.

San Jose, Ca, Us

Promoted into this operational leadership role, overseeing a 30-member production crew in daily manufacturing tasks within a high-mix low-volume setup. Enabled the company to perform between $750K and $1.3M per year, consistently outperforming targets. • Operational Efficiency: Attained outstanding shipping results, dispatching >98% of orders within a week's time by effectively allocating team assets, streamlining tasks, and synergizing efforts with the Sales and Customer Service units. • Cost Reduction: Consistently minimized overtime expenses within the production team via the development of effective scheduling practices. This saved an estimated $500K/year in costs for ownership, dramatically improving the bottom line. • Capacity Building: Spearheaded successful efforts to increase production capacity in the midst of a major demand surge, developing, integrating, and managing a 3rd daily shift and integrating process automations to enable 24-hour production. • Agile Management: Showcased flexibility in rapidly adjusting to emergent priorities, ensuring swift completion of pressing orders and developmental tasks, culminating in stable monthly revenue increments. • Customer Relations: Championed client satisfaction through streamlined communication channels, frequently liaising with Customer Service and Sales divisions to maintain timelines and swiftly respond to queries. • Professional Development: Paved the way for team progress by onboarding adept technicians, initiating expanded training cycles, and proactively supporting career development and personal growth among the team at all levels. • People Leadership: Leveraged a developmental and growth-oriented approach to leadership, consistently communicating with staff at all levels and collaborating with team members to understand and maximize their strengths within the operation.

San Jose, Ca, Us

Recruited to report into the CTO of the rapidly growing organization, establishing a deep understanding of operations within the Potting & Encapsulations Department to identify opportunities for quality improvement, cost savings, and process streamlining. • Promotion: Elevated into a leadership role as Head of the Potting and Encapsulations department based on exceptional leadership skills, taking on accountability for contributing to strategic decision making at a high level. • Process Oversight: Partnered with Senior Engineering to meticulously audit processes and documents, ensuring they meet precision and quality benchmarks. Identified and deployed multiple major changes to increase productivity and quality. • Quality Assurance: Undertook rigorous evaluations of process documents, refining quality inspection standards for amplified consistency and dependability. • Efficiency Enhancement: Dramatically slashed project durations (by an average of 33%) by refining fluid dispensing programs and architecting custom tools, leading to augmented throughput and streamlined operations. • Operational Analysis: Delved into ongoing production practices via capacity studies and delivery schedule evaluations, facilitating anticipatory decision-making and guaranteeing punctual order delivery. • Team Transformation: Exemplified leadership prowess by turning around a once underperforming five-member crew into top-tier performers in just 3 months.

Houston, Texas, Us

Launched career with the oil field service provider as a Field Engineer to support on-site operations and drive efficiency improvements. • Project Leadership: Directed comprehensive on-site MWD projects, from guiding technicians and engineers to tool setup, guaranteeing seamless system operations, and upholding detailed documentation. Managed 2-4 person on-site teams. • Data Management: Managed all data platforms, offering consistent updates to both internal teams and clients, enhancing transparency and ensuring synchronization. • Innovation: Pioneered a groundbreaking pilot initiative introducing automated steering in the Rockies region. This enabled a 50% expansion in well drilling distance.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science (Bs), Chemical Engineering