Customer Service Representative
Crosson Agency
Mar 2012 - Dec 2020
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Alan Driskell Email & Phone Number
Account Manager at Crosson Agency
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✓ Verified Jul 2026
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Profile completeness 86%
Role
Account Manager at Crosson Agency
Location
Gadsden, Alabama, United States
Who is Alan Driskell? Overview
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Quick answer
Alan Driskell is listed as Account Manager at Crosson Agency based in Gadsden, Alabama, United States. AeroLeads shows a matched LinkedIn profile for Alan Driskell.
Alan Driskell previously worked as Customer Service Representative at Crosson Agency and Associate Engineer at Ibec, Inc.. Alan Driskell holds Computer Science from Houston Community College.
Profile bio
About Alan Driskell
Experienced and knowledgeable Information Technology Professional seeking to contribute training and acquired skills within a Help Desk support role. Works well independently, or in a group setting providing all facets of computer help desk support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities. Over ten years hands on experience building, repairing, and maintaining desktop and laptop computer systems.Specialties: Installation, Configuration, Building and Testing, Diagnosis and Troubleshooting, Maintenance and Repair, User Support
Listed skills include Customer Service, Microsoft Office, Windows 7, Computer Hardware, and 28 others.
4 roles
Alan Driskell work experience
A career timeline built from the work history available for this profile.
Associate Engineer
Accomplishments:Customer Service Group Employee of the Year 2009Trained co-workers on advanced BPL troubleshooting techniques and processes learnedCompleted processes accurately and in a timely mannerResponsibilities:Effective mapping and dispatching of customer equipment Assuring the equipment is properly installed, upgrading firmware, testing, and troubleshooting any issuesMaintenance and troubleshooting the BPL networkAssisting field engineers and crew with any information they need while in the field to resolve deployment and service issuesReceiving calls from customers regarding service issues and making decisions regarding the dispatch of crewsMaking the necessary modifications for Service Upgrade requestsProviding answers to the Customer Service Representatives for questions about service problems for customersEnsuring any contact with the customer is well documented in their ticket
Jul 2008 - Jan 2012
Customer Service Representative
Receive calls from customers regarding sign ups, issues and questions about serviceEnsure all contact with the customer is well documented in their ticket
May 2006 - Jul 2008
Night Auditor
Comfort Suites
Audit the daily guest ledger.Verify all accounts receivable.Creates a daily deposit.Ensures the correct starting cash amount at the front desk for the morning.Check guests in or out.Take reservations by phone and internet. Provide guest service such as telephone or internet.Performing data entry on spreadsheets.Input reservations into computer.Update the occupied status of rooms as guests come and go.
Nov 2004 - Apr 2006
2 education records
Alan Driskell education
Computer Science
High School, General
G.C. Scarborough
FAQ
Frequently asked questions about Alan Driskell
Quick answers generated from the profile data available on this page.
What is Alan Driskell's role at their current company?
Alan Driskell is listed as Account Manager at Crosson Agency.
Where is Alan Driskell based?
Alan Driskell is based in Gadsden, Alabama, United States.
What companies has Alan Driskell worked for?
Alan Driskell has worked for Crosson Agency, Ibec, Inc., and Comfort Suites.
How can I contact Alan Driskell?
You can use AeroLeads to view verified contact signals for Alan Driskell, including work email, phone, and LinkedIn data when available.
What schools did Alan Driskell attend?
Alan Driskell holds Computer Science from Houston Community College.
What skills is Alan Driskell known for?
Alan Driskell is listed with skills including Customer Service, Microsoft Office, Windows 7, Computer Hardware, Wireless Networking, Dhcp, Operations Management, and Tcp/Ip.
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