Demonstrate skill and dedication interacting with professionals from diverse backgrounds in management, sales, manufacturing, and design. Drive to consistently meet or exceed client’s expectations, while purposefully leveraging each team member’s talents. From initial project set up, through order entry—delivering results by quickly responding to changing priorities producing sales!➤ CLIENT RELATIONS: Develop close relationships with key clients and sales representatives, understanding each individual’s unique personality and communication style, business needs, providing quick and seamless response to achieve goals. ➤ SALES SUPPORT: Collaborate with sales representatives, designs firms, and end users to select and recolor designs, and provide product support from specification to installation.➤ PRICING QUOTE MANAGEMENT: Lead extensive price quote, project and order management. Analyzed 100% of the optimization reports, organizing into orders and meeting deadlines within budget.➤ DRIVING PROJECTS TO COMPLETION: Received inbound calls from customers regarding contract inquires, credits, missed pick-ups, and billing questions. Made outbound calls to new customers tracking service quality. Completed monthly service report to senior managementAreas of Expertise:- Purchase Order Proficiency- Architectural and Design firm relations- Technical: Safesforce CRM | SAP | AutoCAD | Excel | Skype | Design-On-Line | Sketch | Design Entry | Account Set Up | Order & Project Archive
Listed skills include Process Improvement, Product Development, Textiles, New Business Development, and 15 others.