Alan D'Souza Email & Phone Number

2 Convair Drive, Etobicoke, ON, M9W 7A1

315 Macalpine Crescent, Fort Mcmurray, AB

- Designed and implemented the fleet dispatch system for the distribution department, enabling dispatchers to have full control and track all vehicles in the existing fleet, their availability, status, utilization, next service due and vehicle retirement. This system not only saved the company time and money but increased the efficiency of vehicle.

Toronto, Canada Area

DOLLAR THRIFTY AUTOMOTIVE GROUP (CANADA) INC.- Successfully managed 3 stores in the Mississauga area and listened to internal and external stakeholders feedback and made necessary adjustments in the delivery of service to focus on customer service and satisfaction.- Responsible for generating revenue and alignment with annual budget targets. - Provided.

Toronto, Canada Area

- Was wholly responsible for day to day branch operations at Pearson International airport.- Led a team of 45+ both salaried and unionized staff plus 6 direct report managers. Carefully followed company guidelines and the terms of the collective agreement. - Was instrumental in negotiating collective bargaining agreements between union and company on.

Toronto, Canada Area

- Hired as Manager-In-Training in June 2000 and was promoted to Toronto Operations Manager in March 2001. - Was responsible for hiring, training, mentoring and motivating staff to achieve counter sales and incremental revenue targets focusing on customer service and satisfaction.- Promoted as Manager Operations Control and Analysis in 2005 and through a.

Dubai, United Arab Emirates

- Awarded “Best Employee of the Year” for 2 consecutive years 1998 and 1999 for exceeding overall revenue and achieving customer satisfaction goals. - Conducted ISO 9001 Internal Quality Audits related to daily rental sales, uniform compliance, customer satisfaction, leasing, and chauffeur driven services as documented in the manuals.

Saudi Arabia

SICIM SAUDI ARABIA COMPANY LTDSICIM Saudi Arabia Co. Ltd. is an offshoot of Snam Progetti S.p.A.an Italian Construction Company. This financial and administrative position required me to report to the Project Director on a daily basis.

Pune Area, India

Mohan Breweries and Distilleries Limited is one of India’s largest liquor distillers. Reported to the Branch Manager and the CFO and was responsible for upgrading and modernization of systems and accounts.

Pune Area, India

AIRFREIGHT Limited has a consortium of companies namely Carlson Wagonlit Travel, Airfreight (Cargo) and DHL World Wide courier. AIRFREIGHT services focus on corporate travel and global shipments on a cost effective, time definite basis. Was solely responsible for updating the data base on a timely schedule so customer service could track the progress of.

Bachelor Of Commerce (B.Com.), Business Administration And Management, General

 Bachelor of Commerce Degree majored in Business Administration, University of Pune

Diploma, Advanced Computer Programming

Advanced Computer Programming Diploma (Computer Overview, DOS, Computer Concepts Windows, Excel, Lotus 123, Access, Advanced Programming.

Diploma, Computer Programming

Computer Programming Diploma (COBOL, dBase 3+, Basic Computer Principles, Computer Related Mathematics & Statistics, Business.