Alan Duggan Msc, Ba, Cpp Email & Phone Number

Dublin City, County Dublin, Ireland

The Campus Security Manager (CSM) leads a team of security officers and is accountable for delivery of physical security related services at a number of assigned Datacenters in a geographic area. The CSM partners with senior leadership and management teams to help drive operational effectiveness, superior performance, and audit readiness. Responsible for.

County Dublin, Ireland.

• Responsible for managing the physical security operations at a customer Datacenter and constantly evaluates the security operations and provides recommendations for improvement.
• Drives operational effectiveness, superior performance, and audit readiness.
• Develops, facilitates and delivers Quarterly Business Reviews for site.
• Manages client service and problem resolution, service enhancement, audit compliance, scheduling, system monitoring, log maintenance and access rights maintenance.
• Ensures the delivery of high-quality customer service for the customer account; evaluates service quality and initiates necessary corrective action.
• Oversees and participates with recruitment, selection and induction training for new diverse staff groups.

County Dublin, Ireland.

Delivers security services and related operations to the customer Datacenter site.Assists with driving operational effectiveness, superior performance, and audit readiness.Manages client service and problem resolution, service enhancement, SOC systems maintenance, audit compliance, scheduling, system monitoring, log maintenance and access rights.

County Dublin, Ireland.

• Supported ACOS by discharging the routine administration and correspondence in order to allow ACOS to concentrate on operational level matters.
• Provided support to ACOS on issues in relation to all his or her areas of responsibilities (All Branches, Corps and Services).
• Managed ACOS enlisted personnel staff.
• Managed and administered DFHQ Enlisted Personnel element of DFHQ in McKee Barracks - 200 Pax.
• Interaction with and advise all NCO Clerks of Branches, Corps and Services and to take back briefs from same.
• Provided quality advice to PSO ACOS on issues within ACOS area of responsibility (All Branches, Corps and Services).

County Dublin, Ireland.

• Responsible for delivering operational strategies, information and analytical products to Senior Leadership in organisational support of policy-making and strategic direction.
• Provided expert advice and guidance, in accordance with policies, to multi-disciplined teams relating to operational procedures, tasks and hazards in their operational environment.
• Continuously planned, assign work tasks, and conduct training relating to field operations, and the use of specialised equipment/devices, including specific analytical software programmes.
• Ensured strict compliance to national and international best practice guidelines and quality standards in all areas of operations.
• Personally, operated as role model in mentoring, developing, challenging and supporting each new team member in their development as military security analysts in a dynamic, challenging, fast paced operational.
• Ability to work within compressed timelines while analysing extremely fluid and dynamic security situations as they unfold.

County Dublin, Ireland.

• Continuous achievements and progression demonstrated by promotions and qualifications including completing seven (7) successful missions on demanding overseas deployments.
• Commenced career in the Defence Forces (DF) as a Private soldier (1988) and progressed to the rank of Corporal (Junior Leader) -1998 before being promoted to the rank of Sergeant (Mid-level Manager) 2003.
• Promoted to the rank of Company Sergeant in 2018 (Senior Manager) having successfully completed a rigorous Senior NCO’s Course.
• Responsible for all administration matters for 220 personnel pre/post deployment to Kosovo in 2006.
• Employed in a number of environments throughout career including operations, security, administration, training and development.
• Selected for management of analysis for highly sensitive and confidential assignments.

Master Of Arts (M.A.), International Relations, 2:1

Bachelor'S Of Arts, Leadership, Management And Defence Studies, Distinction