Alan Erceg Email & Phone Number
Who is Alan Erceg? Overview
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Alan Erceg is listed as Principal Solutions Consultant at NikoHealth, a company with 33 employees, based in Monroeville, Pennsylvania, United States. AeroLeads shows a matched LinkedIn profile for Alan Erceg.
Alan Erceg previously worked as Client Integration and Support Manager at Biointellisense, Inc and Senior API Integration Engineer/Specialist at Philips. Alan Erceg holds Associate'S Degree, Computer/Information Technology Administration And Management from International Academy Of Design And Technology -- Pittsburgh.
Email format at NikoHealth
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About Alan Erceg
I am a detail oriented and customer focused engineer. I have a unique skill set in that I am very technically proficient but I am also able to work with clients directly to solve problems. I have a 10+ year background in the medical field spanning software and hardware technical support as well as data integration.In my current role I support onboarding and support of various types of integration projects that integrate with our software solutions. These projects include direct integrations as well as integration with other 3rd party software and EMR platforms.
Alan Erceg's current company
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Alan Erceg work experience
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Client Integration And Support Manager
Current
Senior Api Integration Engineer/Specialist
--Orchestrated end-to-end API and EMR onboarding for healthcare and durable medical equipmentproviders across the globe. Developed and executed customized quality assurance plans for seamlessproduction environment transition.-- Collaborated with diverse teams across different geographical locations to coordinate feature development, testing efforts, and.
Product Support Engineering Liaison
--Served as the liaison between the product support and engineering team to address and resolve defects,features and improvements.--Managed a comprehensive ticket tracking system (JIRA) that improved transparency and allowed forproactive agile integration.--Led onboarding of new product support representatives with an efficient training strategy.
Product Support Specialist
-- Developed professional relationship with hundreds of customer to provide professional responses through phone/chat/email, maintaining a high level of of satisfaction by receiving both positive internal feedback and high Net Promoter(NPR) scores.-- Created and delivered informative and engaging training sessions, ensuring customers were well-equipped to.
Technical Support Specialist
-- Identified and triaged high level technical issues from both patients and medical professionals on the Zoll LifeVest ensuring prompt resolution.-- Elevated to Senior Representative within 6 months of hire after receiving positive internal feedback and exceeding call metrics.-- Integrated into the on-call team that was responsible for addressing patient.
Colleagues at NikoHealth
Other employees you can reach at nikohealth.com. View company contacts for 33 employees →
Abby Rapcienski
Colleague at Nikohealth
Howell Township, New Jersey, United States, United States
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JA
Jose Acosta
Colleague at Nikohealth
West Berlin, New Jersey, United States, United States
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AG
Adam Gilg
Colleague at Nikohealth
Nashville Metropolitan Area, United States
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KB
Krysten Bailey
Colleague at Nikohealth
United States, United States
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EG
Eliza Gosc
Colleague at Nikohealth
Rowlett, Texas, United States, United States
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JB
Jacquelyn Bell
Colleague at Nikohealth
Linden, Tennessee, United States, United States
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LH
Logan Hendricks, Atc
Colleague at Nikohealth
Atlanta Metropolitan Area, United States
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Stephanie Evernden
Colleague at Nikohealth
Billings, Montana, United States, United States
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Alan Erceg education
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International Academy Of Design And Technology -- Pittsburgh
Frequently asked questions about Alan Erceg
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What company does Alan Erceg work for?
Alan Erceg works for NikoHealth.
What is Alan Erceg's role at NikoHealth?
Alan Erceg is listed as Principal Solutions Consultant at NikoHealth.
Where is Alan Erceg based?
Alan Erceg is based in Monroeville, Pennsylvania, United States while working with NikoHealth.
What companies has Alan Erceg worked for?
Alan Erceg has worked for Nikohealth, Biointellisense, Inc, Philips, Philips Sleep And Respiratory Care, and Zoll Medical Corporation.
Who are Alan Erceg's colleagues at NikoHealth?
Alan Erceg's colleagues at NikoHealth include Abby Rapcienski, Jose Acosta, Adam Gilg, Krysten Bailey, and Eliza Gosc.
How can I contact Alan Erceg?
You can use AeroLeads to view verified contact signals for Alan Erceg at NikoHealth, including work email, phone, and LinkedIn data when available.
What schools did Alan Erceg attend?
Alan Erceg holds Associate'S Degree, Computer/Information Technology Administration And Management from International Academy Of Design And Technology -- Pittsburgh.
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