Alan Escobar

Alan Escobar Email and Phone Number

Senior Telecommunications Business and Systems Analyst and Product Engineer @ Infinite Energy, Inc.
Gainesville, FL, US
Alan Escobar's Location
Gainesville Metropolitan Area, United States
Alan Escobar's Contact Details

Alan Escobar personal email

n/a

Alan Escobar phone numbers

About Alan Escobar

Alan Escobar is a Senior Telecommunications Business and Systems Analyst and Product Engineer at Infinite Energy, Inc.. He possess expertise in business analysis, microsoft sql server, databases, microsoft office, visio and 27 more skills.

Alan Escobar's Current Company Details
Infinite Energy, Inc.

Infinite Energy, Inc.

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Senior Telecommunications Business and Systems Analyst and Product Engineer
Gainesville, FL, US
Employees:
159
Alan Escobar Work Experience Details
  • Infinite Energy, Inc.
    Senior Telecommunications Business And Systems Analyst And Product Engineer
    Infinite Energy, Inc.
    Gainesville, Fl, Us
  • Infinite Energy, Inc.
    Senior Telecommunications Business & Systems Analyst / Product Engineer
    Infinite Energy, Inc. Mar 2007 - Present
    Gainesville, Florida Area
    • Implementing enterprise-wide on-premise telecommunication solutions' migration to cloud-based as a service contact center and unified communications offerings• Design major communications systems Create system diagrams and implement complex communications transport. Assist in planning for the future strategy of telecom• Design, evaluate, and administer, enterprise-wide on-premise telecommunication solutions before during and after migration to cloud-based as a service contact center and unified communications where comparable work continues today• Configure and manage call accounting systems by maintaining databases, producing reports of calls, tracking calls as requested and resolving problems; analyzing the systems for cost-effectiveness and recommending ways to cut maintenance costs and use the revenue to enhance system performance• Manage the implementation of solutions and managing vendors responsible for solution configuration. • Conducts and develops proactive maintenance designed to ensure optimal performance of the telecommunications system. • Develop business continuity and disaster recovery plans feasible only in cloud offerings• Develop test plans and perform post-installation testing to verify performance. Identify, isolate and rectify performance issues• Routinely work with multiple vendors including telecom carriers to manage routing, provisioning, and testing of ACD, PRIs and SIP trunks• Collaborate with IT Systems Administrators during new hardware/software implementations handling all tasks related to telecommunications• Provide configuration and problem resolution support for the company's Siemens/Unify/Atos Call Manager telephone system • Take personal ownership of customer's issues, and follow problems through to resolution, ensuring complete and thorough solutions for both internal, external customers

Alan Escobar Skills

Business Analysis Microsoft Sql Server Databases Microsoft Office Visio Project Management Strategic Planning Contract Negotiation Telephony Microsoft Excel Leadership Product Management Call Center Development Call Center Administration Business Intelligence Speech Analytics Voip Recording Ip Pbx Dialer Management Siemens Hipath Open Scape Contact Center Telecommunications Billing Information Technology It Operations Technical Leadership Vendor Management Presentation Skills T Sql Acd Management Unify Call Center Solutions Verint 360 Xmind

Alan Escobar Education Details

Frequently Asked Questions about Alan Escobar

What company does Alan Escobar work for?

Alan Escobar works for Infinite Energy, Inc.

What is Alan Escobar's role at the current company?

Alan Escobar's current role is Senior Telecommunications Business and Systems Analyst and Product Engineer.

What is Alan Escobar's email address?

Alan Escobar's email address is al****@****cox.net

What is Alan Escobar's direct phone number?

Alan Escobar's direct phone number is +135233*****

What schools did Alan Escobar attend?

Alan Escobar attended Seton Hall University.

What skills is Alan Escobar known for?

Alan Escobar has skills like Business Analysis, Microsoft Sql Server, Databases, Microsoft Office, Visio, Project Management, Strategic Planning, Contract Negotiation, Telephony, Microsoft Excel, Leadership, Product Management.

Who are Alan Escobar's colleagues?

Alan Escobar's colleagues are Alejandro Gomez, Nichole Roberts, Augustus Deeter, Renato Cabellos, Bill Neale, Natalya Washington, Bill Kinneary.

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