Experienced in managing and coordinating multiple ERP software migrations, including transitions from on-premises to SaaS-hosted environments. Partnered with ownership to implement, establish and support a dedicated HR team, optimizing processes such as workers' compensation claims management. Recently collaborated with key teams to launch the organization’s first fully integrated eCommerce solution, enhancing digital presence and operational efficiency. As a key decision-maker in IT infrastructure buildout and development, I focus on streamlining organizational processes to elevate customer experience and satisfaction. Passionate about building and coordinating teams, I foster open communication and drive business development by aligning team efforts with organizational goals.

Dedicated to positioning the business as a preferred employer, I actively recruit, screen, and interview candidates for both facilities, ensuring alignment with organizational values and goals. I provide training for new and existing staff, equipping them with a comprehensive understanding of point-of-sale systems, processes, and customer service standards. As the primary resource for point-of-sale system management and development, I focus on refining processes through practical and advanced applications of our platform, driving efficiency and enhancing operational workflows.