Transition Interface Manager
Current
Dec 2022 - Present
AeroLeads people directory · profile
Alan Evans Email & Phone Number
Contact Centre Transition Lead
at
O2 (Telefónica UK)
1 work email found
@ntlworld.com
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Contact Centre Transition Lead
Location
Runcorn, England, United Kingdom
Company size
Who is Alan Evans? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Alan Evans is listed as Contact Centre Transition Lead at O2 (Telefónica UK), a with 6086 employees, based in Runcorn, England, United Kingdom. AeroLeads shows a work email signal at ntlworld.com and a matched LinkedIn profile for Alan Evans.
Alan Evans previously worked as Transition Interface Manager at O2 (Telefónica Uk) and Programme Manager at O2 (Telefónica Uk).
Company email context
Email format at O2 (Telefónica UK)
This section adds company-level context without repeating Alan Evans's masked contact details.
*@ntlworld.com
68% confidence
AeroLeads found 1 current-domain work email signal for Alan Evans. Compare company email patterns before reaching out.
Profile bio
About Alan Evans
I am an experienced individual with a proven track record of delivering in operational roles within a fast moving and changing environment. A proven customer and people champion who is able to deliver challenging business objectives within budget.I have a breadth of transferable skills from Operational Delivery and Outsource (Supplier) Management to Project Delivery and Continuous Improvement.I am currently responsible for the delivery of O2’s Customer Service Chat and Asynchronous Messaging services via our outsource partner. The chat and messaging operation is across three sites (Onshore and Offshore), delivering an award winning service to both Consumer and Business customers.In addition, I am also responsible for both manual and automated back office processing ensuring SLA’s for speed and quality are delivered.
Listed skills include Customer Experience, Process Improvement, Telecommunications, Service Delivery, and 21 others.
Current workplace
Alan Evans's current company
Company context helps verify the profile and gives searchers a useful next step.
O2 (Telefónica Uk)
11 roles · 38 years
Alan Evans work experience
A career timeline built from the work history available for this profile.
Programme Manager
Aug 2020 - Dec 2022
Head Of Web Chat And Support Services
O2 (Telefónica Uk)
Dec 2017 - Aug 2020
Head Of Tesco Services
Aug 2016 - Dec 2017
Head Of Tesco Mobile Customer Sales And Service
Accountable for the provision of end to end Customer Service, Sales and Retention to Tesco MobileDirectly responsible for 750+ FTE across multiple sites delivering a best in class and award winning service in - Pay and Go Customer Service- Pay Monthly Customer Service- Telesales- Retention - Upgrades- Web Chat -- Social Media- High Level Complaint ManagementLeading teams in multi-disciplines across multi-sites with a blend of in-source and outsource FTE Continual recognition from the industry (Which, U-Switch, UK CSI etc.) for delivering outstanding levels of Customer Service whilst maintaining high levels of employee engagement (Investors In People Gold Award)
Jun 2009 - Aug 2016
Lead Senior Operations Manager
Jun 2007 - Jun 2009
Head Of Service Delivery
Jun 2005 - Jun 2007
Change And Process Improvement Manager
Jun 2003 - Jun 2005
Operations Manager
Jul 1999 - Jun 2003
Service Delivery Manager/Incident Manager
The Automobile Association
Apr 1989 - Jul 1999
Service Delivery
1989 - 1999
~10 yrs
Team & coworkers
Colleagues at O2 (Telefónica UK)
Other employees you can reach at o2.co.uk. View company contacts for 6086 employees →
RG
Rhiannon Gaston
Colleague at O2 (Telefónica Uk)London, England, United Kingdom
View →
MH
Malaikah Hashim
Colleague at O2 (Telefónica Uk)Newcastle Upon Tyne, England, United Kingdom
View →
LD
Liam Doel
Colleague at O2 (Telefónica Uk)Bournemouth, England, United Kingdom
View →
HC
Heather Calladine
Colleague at O2 (Telefónica Uk)Greater Sheffield Area, United Kingdom
View →
GM
Gary Mcguigan
Colleague at O2 (Telefónica Uk)Falkirk, Scotland, United Kingdom
View →
LT
Louise Turnbull
Colleague at O2 (Telefónica Uk)Paisley, Scotland, United Kingdom
View →
RH
Russell Hewlett
Colleague at O2 (Telefónica Uk)London Area, United Kingdom
View →
JS
Jose Sanchez
Colleague at O2 (Telefónica Uk)Reading, England, United Kingdom
View →
BT
Bikash Thakali
Colleague at O2 (Telefónica Uk)United Kingdom
View →
VR
Valentine Richards
Colleague at O2 (Telefónica Uk)London, England, United Kingdom
View →
Rhiannon Gaston
Colleague at O2 (Telefónica Uk)London, England, United Kingdom
View →
MH
Malaikah Hashim
Colleague at O2 (Telefónica Uk)Newcastle Upon Tyne, England, United Kingdom
View →
LD
Liam Doel
Colleague at O2 (Telefónica Uk)Bournemouth, England, United Kingdom
View →
HC
Heather Calladine
Colleague at O2 (Telefónica Uk)Greater Sheffield Area, United Kingdom
View →
GM
Gary Mcguigan
Colleague at O2 (Telefónica Uk)Falkirk, Scotland, United Kingdom
View →
LT
Louise Turnbull
Colleague at O2 (Telefónica Uk)Paisley, Scotland, United Kingdom
View →
RH
Russell Hewlett
Colleague at O2 (Telefónica Uk)London Area, United Kingdom
View →
JS
Jose Sanchez
Colleague at O2 (Telefónica Uk)Reading, England, United Kingdom
View →
BT
Bikash Thakali
Colleague at O2 (Telefónica Uk)United Kingdom
View →
VR
Valentine Richards
Colleague at O2 (Telefónica Uk)London, England, United Kingdom
View →
FAQ
Frequently asked questions about Alan Evans
Quick answers generated from the profile data available on this page.
What company does Alan Evans work for?
Alan Evans works for O2 (Telefónica UK).
What is Alan Evans's role at O2 (Telefónica UK)?
Alan Evans is listed as Contact Centre Transition Lead at O2 (Telefónica UK).
What is Alan Evans's email address?
AeroLeads has found 1 work email signal at @ntlworld.com for Alan Evans at O2 (Telefónica UK).
Where is Alan Evans based?
Alan Evans is based in Runcorn, England, United Kingdom while working with O2 (Telefónica UK).
What companies has Alan Evans worked for?
Alan Evans has worked for O2 (Telefónica Uk), Telefónica Uk, Tesco Mobile, The Automobile Association, and The Aa.
Who are Alan Evans's colleagues at O2 (Telefónica UK)?
Alan Evans's colleagues at O2 (Telefónica UK) include Rhiannon Gaston, Malaikah Hashim, Liam Doel, Heather Calladine, and Gary Mcguigan.
How can I contact Alan Evans?
You can use AeroLeads to view verified contact signals for Alan Evans at O2 (Telefónica UK), including work email, phone, and LinkedIn data when available.
What skills is Alan Evans known for?
Alan Evans is listed with skills including Customer Experience, Process Improvement, Telecommunications, Service Delivery, Call Centers, Customer Retention, Team Management, and Stakeholder Management.
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