Design Lead, Project Manager, and Lead Consultant for the Warehouse Management Open Systems (WMOS) implementation at top-tier fortune 100 companies

Design Lead, Project Manager and Lead Consultant for the Warehouse Management Open Systems (WMOS)• Managed the WMS functionality enhancements from design to production of extensions not available in the WMOS base product, improving the units per hour (UPH) of the client’s throughput in receiving and outbound operations.• Designed software operational flow of inbound, inventory control and outbound processes in WMOS, alongwith integration of WMOS to host systems such as JDA, Minisoft, IIB, Sterling and Fortna MHE.• Successfully delivered WMS solution by meeting deadlines and managing issues list to ensure client vertical ramp up of warehouse operations.• Managed onsite team of four consultants and development team based in India• Managed project transition from professional services to customer support, ensuring a smooth transition for the client.• Partnered with IBM, Fortna, Lightning Pick, UPS, Minisoft to ensure all systems were fully tested andintegrated seamlessly.• Gathered, summarized and presented go-live volume metrics to key members of client senior management

Lead Consultant and main point of contact through WMS implementation and production support for multiple clients across different product flows including E-Commerce, Retail and Wholesale.• Successfully delivered WMS projects with no critical issues to ramp up volumes and provided additionalproduction support.• Designed modification specifications based on client needs not supported in the base software. Workedinternally with development team to ensure modifications were built to standards, reducing the number ofdefects once delivered to client.• Mentored and trained newly hired consultants and helped with development of software knowledge, issueinvestigation and resolution skills, and client interactions, helping their growth into Lead Consultant roles.• Gathered requirements from client required for their specific business requirements.

Engaged in full project lifecycle from configuration, to post production support for Warehouse Managementfor Open Systems (WMOS), including integration with other Manhattan Associates supply chain softwaresolutions.• Reduced number of defects through quick resolution and delivery to client for retest and deployment.• Established standard operating procedures and delivered training to the client for them to become self-sufficient in their new warehouse management system• Conducted internal and client weekly project and defect status meetings.• Configured and presented specific client business requirement scenarios to be presented in a Conference Room Pilot (CRP) demo of WMOS.

• Attended two-month intensive Oracle Supply Chain and Finance module training program in Bangalore andChennai, India• Received excellent performance rating for providing excellent client service on multiple projects including:Cisco Systems, Quality Assurance – Oracle Sourcing Modules San Jose, CA• Quality Assurance testing for Cycle Time to Replenish (CT2R), Deals Based Quoting and New ProductIntroduction (NPI) modules• Created and assembly tested functional test scripts to ensure that the client’s business requirements andstandards have been met before delivering the system for User Acceptance Testing (UAT), resulting in 100%test case passage rate by the business users• Translated business requirements into functional specifications for technical developers• Managed the defects raised by IT testing and defects raised by client in UAT to ensure that they were fixed ina timely manner• Collaborated frequently with the project counter parts in IndiaThe Bank of New York Mellon, Project Coordinator – PeopleSoft 8.9 Implementation Pittsburgh, PA• Planned, organized and managed all phases of testing including Unit Testing, Systems Integration Testing(SIT), and User Acceptance Testing (UAT)• Managed and tracked all defects reported during all phases of testing and followed up with the consulting leadsand business users to ensure that all criteria have been met and that the defect has been corrected• Organized and lead daily status meetings between the offshore team and onsite team to ensure that the projectwas on track and that the team members were communicating between each other.• Documented the Project Management Life Cycle (PMLC) and reported the progress to the project team on aweekly basis• Lead a two-month post go-live production support help desk