Alan Finkelstein Email and Phone Number
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Thorough knowledge and understanding of the design and operation of computer networks. Capable of using various basic applications for troubleshooting (ping, tracert, ipconfig, ARP, netstat, nsloookup.) Can configure switches and routers, and implement specific methodologies (subnetting, IPv4 & IPv6 addressing, VLANs, trunking, EtherChannel, Spanning Tree, OSPF, EIGRP.)
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Telecommunications Infrastructure Support SpecialistDsg LlcPikesville, Md, Us -
System Administrator (Contractor)Bentley Global Resources And Staffing Services Apr 2024 - Oct 2024Washington, District Of Columbia, United StatesPerformed System Administration duties in an enterprise DoD organization, supporting over 1,000 users in the SSP Program for the United States Navy. Responsible for routine administration tasks such as managing, patching, updating, troubleshooting, and back up of various network servers. Developed organizational procedures and documentation to help streamline the ticket handling processes by reviewing service tickets, recognizing recurring issues, and creating new workflows.• Worked independently and displayed exceptional self-motivation and drive• Effectively established solid relationships with both program partners and government officials• Employed strong interpersonal and communication skills, written as well as verbal• Communicated with my superiors regularly to provide status updates and discuss current needs -
System Administrator (Contractor)Saic May 2021 - Apr 2024Baltimore, Maryland, United StatesPerformed System Administration duties in an enterprise DoD organization, supporting over 10,000 users for the United States Army Corps of Engineers. Demonstrated proficiency with various client/server applications and technologies, such as Active Directory, Microsoft Exchange, 365, SCOM, SCCM, vSphere, DNS, DHCP, PKI, and Server Manager.• Resolving Active Directory account issues, such as CAC login, digital signatures and encryption • Accessing Exchange Console for maintaining, modifying, and correcting email accounts • Granting folder permissions for various network resources via Security Groups and DLLs • Traveling to provide troubleshooting, repair, and resolutions for various IT and network issues• Creating, deleting, and administering of SIPRnet Active Directory user accounts • Remediation of SIPRnet workstations based upon vulnerability scan reports -
System Administrator (Contractor)Abbtech Nov 2020 - May 2021Baltimore, Maryland, United StatesPerformed System Administration duties in an enterprise DoD organization, supporting over 10,000 users. Demonstrated proficiency with various client/server applications and technologies, such as Active Directory, Exchange, 365, SCOM, SCCM, vSphere, DNS, DHCP, PKI, and Server Manager. • Resolving Active Directory account issues, such as CAC login, digital signatures and encryption• Accessing Exchange Console for maintaining, modifying, and correcting email accounts • Granting folder permissions for various network resources via Security Groups and DLLs • Traveling to provide troubleshooting, repair, and resolutions for various IT and network issues • Creating, deleting, and administering of SIPRnet Active Directory user accounts • Remediation of SIPRnet workstations based upon vulnerability scan reports -
Systems AdministratorConduent Jul 2019 - Nov 2020Hunt Valley, Maryland, United StatesEmployed by a global technology services provider, whose client scope includes various government institutions, state organizations, and other privately held businesses. They specialize in streamlining processes and day-to-day transactions to increase efficiency and maximize revenue. • Responsible for providing systems administration and end user support (both locally and remotely) for a small business unit of over 200 users, including managers and field auditors• Assisted in various special client-focused compliance projects (Windows 10 migration, Outlook migration, Office 365 upgrade)• Maintained and monitored servers, routers, switches, and firewalls in an enterprise setting• Provide technical solutions to a wide range of problems and user requests through an established trouble ticketing system, phone and email• Issued RSA Tokens, and resolved troubleshooting issues involving Cisco AnyConnect VPN Client -
Field Services EngineerNautilus Hyosung Apr 2018 - Apr 2019Baltimore, Maryland, United StatesHandled service calls for a leader in the ATM industry, demanding extensive travel throughout theMD/DC/VA/WV areas. Clients were major financial institutions (Bank of America, Chase, PNC) and retail companies (Walgreens, Rite-Aid, Food Lion, Weis, 7-11). Required knowledge of electricalcomponents and an organized approach to the troubleshooting process. Job duties included bothrepairing and/or replacing various components.• Part of Team 430, which won the award for highest service level response time in the company• Selected to be in charge of inventory for the Baltimore region's parts hub• Fostered a team environment by assisting other technicians on special projects
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Information Technology Support TechnicianSmartsource Inc Jan 2014 - Jan 2018Baltimore, Maryland, United StatesWorked for an IT recruiting company on various computer related contracts. Some of the work lastedonly a few days or a week, while others lasted for several months.• Relocated temporarily to Dallas, TX to complete an ATM upgrade project for Diebold Nixdorf• Managed an efficient schedule to complete a lifecycle project for Coca-Cola, and used MicrosoftSCCM (Software Center Configuration Manager) to keep software applications secure• Traveled to various retail sites in MD and VA to work on a PC refresh assignment for Verizon• Deployed new workstations and configured additional devices for PNC Bank -
Remediation TechnicianApex Systems; Formerly Known As Lab Support Jan 2016 - Jan 2017Columbia, Maryland, United StatesVisited multiple hospital locations in MD and DC to provide support for a ransomware attack againstthe MedStar computer network• Recruited for a second phase of the same project later that same year• Performed hard drive wiping in accordance with DoD mandated federal policies -
Information Technology Field TechnicianRobert Half Jan 2016 - Jan 2017Baltimore, Maryland, United States• Completed a network switch upgrade as well as a new switch installation on the campus atTowson University• Upgraded memory at various locations in desktop and Point-of-Sale (POS) computers for TheHome Depot -
Desktop Support TechnicianSymphony Placements Jan 2015 - Jan 2016Cockeysville, Maryland, United States• Supported the Deployment Team in the MS Windows 7 Migration for LifeBridge Health• Asked to be a part of the set-up team for new regional office locations, deploying new desktopworkstations and additional peripheral devices, such as printers and scanners• Backed up and restored user profiles and personal files
Alan Finkelstein Skills
Alan Finkelstein Education Details
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Computer Networks And Cybersecurity -
Information Assurance And Cybersecurity
Frequently Asked Questions about Alan Finkelstein
What company does Alan Finkelstein work for?
Alan Finkelstein works for Dsg Llc
What is Alan Finkelstein's role at the current company?
Alan Finkelstein's current role is Telecommunications Infrastructure Support Specialist.
What is Alan Finkelstein's email address?
Alan Finkelstein's email address is al****@****hoo.com
What is Alan Finkelstein's direct phone number?
Alan Finkelstein's direct phone number is +181330*****
What schools did Alan Finkelstein attend?
Alan Finkelstein attended University Of Maryland Global Campus, Harford Community College.
What skills is Alan Finkelstein known for?
Alan Finkelstein has skills like New Ideas, Windows, Sales, Community, Business Networking, Sales Brochures, Cti, Client Accounts, Construction, Tampa, Windows Xp, Florida.
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Alan Finkelstein
Managing Director - Business Development, Strategy And Transformational LeaderNew York City Metropolitan Area2pershing.com, pershing.com -
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