Experienced Programme & Relationship Manager with over 10 years working in the NHS and Local Government.

Managing stakeholder engagement relationships across the Code4Health initiative to make use of open platforms in the Health & Care Eco System.Promoting the benefits of Code4Health and open platforms to the healthcare industry. Supporting the realisation of the programme aims and objectives, capturing benefits materials, including metrics, case studies and value for money information where appropriate.Developing communities associated with Code4Health www.code4health.orgManaging social media, communications and marketing strategies for Code4Health.Building a network of supporters of Code4Health in the UK and internationally.

Supporting lead directorate based staff to review current service delivery and identifying alignment with the councils strategic objectives, best practice, statutory duties and customer expectations.Supporting the lead officer to examine and challenge existing delivery models and ways of working to ensure future ways of working fit with the Council’s value for money framework and business operating model.Identifying and engaging with business stakeholders at all levels from all sectors. Influencing and persuading stakeholders to generate buy in for improvements and to achieve required outcomes. Identifying and using appropriate sources of evidence and feedback to support required outputs and demonstrate improvements. Utilisation of a wide range of change techniques within a programme and project environment to achieve improvement.Embedding a culture of continuous improvement in services through knowledge transfer.Assessing service delivery against strategic and improvement objectives.Researching statutory duties and requirements, current best practice and other material.Examining existing processes and measures so as to identify opportunities for improvement.Identification and capture of relevant performance measures that will demonstrate efficiency and quality over time. Improving existing processes for efficiency and quality improvement. Engineering, documenting and implementing new processes where required.Managing stakeholder relationships and expectations. Identifying and co-ordinating other specialist resources and expertise within the council as required. Providing assurance and checking that change and transition milestones are included within the project / stage plans in the PID.Avoiding bias by providing or considering possible solutions before the business requirements are finalised.Escalating the need for extra support on bigger projects or where there is a need.