Alan Flagg Email & Phone Number

Omaha, Nebraska, United States

 Worked with tenants to collect rents Collaborated with contractors to schedule and complete upgrades and repairs Developed a budget to best use rental income to cover upgrades, repairs and expenses Stayed current on rental property rules and laws covering tenant issues, landlord issues and taxes

Omaha, Nebraska, United States

 Repaired, updated, maintained rental properties and rented them to new clients. Updated a kitchen with new tile floor, new cabinets, new appliances and fresh paint Updated a bathroom by installing new subfloor, drywall, tile floor, baseboards, crown molding, and refurbishing the original cast iron tub.

Council Bluffs, Iowa, United States

 Served as the interface between the customer with a damaged vehicle and the insurance company Explained the repair process to the customer and provided an estimate of the costs Inspected a customer vehicle and identified all damage related to the insurance claim Submitted a claim to the insurance company detailing all of the damage and included an estimate of parts and labor costs to make the repairs After the repair was complete, inspected the finished vehicle with the customer to ensure it meets their expectations Used CCC One estimating software

 Disassembled damaged vehicles Identified all damage parts that needed to be replaced Worked with a senior technician to repair damage that required body work, welding and use of the frame straightening machine Reassembled the vehicle after the body work, welding, metal fabrication and frame straighten were completed

Omaha, Nebraska, United States

 Obtained Associate of Applied Science, Auto Collision Attended classes 8 hours a day, 3 to 4 days a week for one year Classes were hands-on and covered most aspects of auto collision repair and management

Omaha, Nebraska

Telecom EngineeringSolved data networking problems as a Tier II support engineer and installed VHF radio sites. • Ordered 20 Windows Servers that were sent to various field locations to support the new system. One of 3 engineers that added new radios to the servers. Rolled out new system to users in 10 field locations, ordered all equipment and scheduled the rollout that will end in the 1st quarter of 2016. Successfully completed Kansas City rollout and worked with field managers to schedule technicians for the week long cutover. Worked with field technicians to answer questions about the new system and worked individually with technicians and instructed users on the new computer software/system for radio dispatching.• Found solutions for written requests for moving, fixing or adding a new radio site. Used Mentum Planet to estimate coverage for the radios. Provided material list and cost estimate to requestor. Also worked with the technicians to provide solutions for broken equipment. Used spectrum analyzers, IFR’s, power meters and network analyzers.• On call every 4 weeks 24/7 for the data network. Provided Level 2 support. Main focus was trouble shooting and problem restoration. Worked with Cisco routers and data networking. Responsible for custom router configuration; configured a 4G cellular router to bring site back up on the cellular network. Exposed to: OSPF, DHCP, VoIP and SIP, 4G cell routers, digital microwave, fiber optic cables and firewalls.

Omaha, Nebraksa

Telecom Circuit Provisioning• Received orders from several different groups for telephone company circuits. Formatted orders and sent them to the phone companies. Worked with UP engineer, telephone • company circuit provision personnel, UP tech and phone company tech to get circuits installed.

Omaha, Nebraksa

Hardware Engineering• Worked with large library of pre-existing C+ code. Responsible for tasks on the on-board locomotive computer. Modified the code to make changes in the functionality of the code.

Omaha, Nebraska

Network Operation Center • Provided information for 24-hour trouble desk. Direct interface with the user as a 1st level support person. Experienced in dealing with hostile users. Worked with analog microwave system.

Omaha, Nebraska

Telecom Engineering • Designed circuits for the VHF radios using Union Pacific’s network and telephone company lease circuits.

Omaha, Nebraska

Integration Test Lab • Performed testing of new software on Union Pacific’s standard image Windows PC’s.

Omaha, Nebraska

Voice Engineering • Developed code that restored the company-wide call data recording system.

Master’S Degree, Electrical, Electronics And Communications Engineering

While working full time, I specialized in data compression and digital signal processing.

Bachelor’S Degree, Electrical And Electronics Engineering

Activities and Societies: KMNR, NSBE