Alan Fletcher Email and Phone Number

Responsible for strategy, commercial product management, engineering, SaaSOps and product marketing for global software portfolio.

Responsible for company’s overall product vision, innovation and strategic execution.

Led global delivery organization (support & development) for the leading provider of third party enterprise support. Responsible for building new businesses, growing existing businesses, and driving global expansion. Focus on driving consistency, alignment of different lines of business and building scalable processes.• Started Oracle E-Business Suite practice from zero. Scoped offering, defined processes, built initial charter program, hired team, recruited customers.• Took over SAP practice, doubled size of team, expanded business into Europe, brought on largest customers in company history.• Established process and infrastructure group to drive consistency across all aspects of the business. Drove centralization efforts to enable economies of scale.• Drove cross line of business initiatives to align all aspects of the company, setting up consistent key performance indicators to better manage aggressive growth.• Member of Executive Committee.

Provided strategic guidance to multiple startups (from 1-100 employees). Working remotely and onsite in various engagements, some formal, some adhoc. Advised on business models, corporate strategy, organizational design, hiring plans and product feasibility.• Advised companies in US and India• Advised companies in alternate energy and software industries.

• Sun Acquisition: Integration/Process Re-Engineering lead for global customer services (Support, On Demand, Advanced Customer Services, Oracle University). • Organizational Re-engineering Initiative for global customer services. Drove organizational improvements across $13B business. Focused on sales and services delivery efficiencies.

• Reporting directly to Executive Vice President (EVP) of product development, lead development operations, methodology, tools, infrastructure and central services (curriculum, documentation, demos) for database, middleware and application product development.• Redefined operations for product development. Consolidated multiple operations teams into a single, streamlined organization. Managed resultant group of 1,600 employees.• Implemented highly leveraged, common methodology and infrastructure for use by all development teams throughout Oracle.• Member of Product Development Management Committee.

• Reporting directly to EVP of applications, responsible for organizational business planning and development and management of $1.1B development budget.• Defined and managed reorganization of 10,000+ employees in application product groups to successfully execute Oracle’s application strategy.• Implemented consistent product line profitability measurement and reporting. Established quarterly product line operations reviews.• Drove common software development lifecycle (SDLC) leveraging assets from Oracle, acquired companies and industry best practices.• Development lead for all application acquisitions and integrations, including Siebel.• Member of Applications Management Committee.

• Reporting directly to EVP of applications, lead development integration for PeopleSoft and other applications acquisitions.• Drove effective 30% reduction in expense over 2 years ($250M/year savings) without compromising customer satisfaction or schedules.• Integrated operations functions, development methodologies and infrastructure from all acquired companies to new best of breed solution. • Lead development effort for creation of standardized support offerings across all applications product suites (Oracle Lifetime Support).

• Reporting directly to EVP of applications, drove process, quality and measurement initiatives across all applications development organization and into other lines of business.• Assigned by executive management to lead initiatives to rebuild Oracle quality processes and reputation after initial 11i E-Business Suite release problems. Defined new development/QA processes and improved relations with customers, SIs, press and analysts.• Managed Oracle’s first software as a service (SaaS) offering, saleonline.oracle.com; opportunity management and forecasting.• Member of Applications Management Committee.

• Reporting directly to SVP of CRM applications, managed explosive divisional growth from 200 to 2,500 employees through external hiring, internal reorganizations and multiple acquisitions.• Lead formation and growth of 1,000 employee offshore engineering team in Bangalore, India.• Created and implemented consistent development methodology and built common development infrastructure.• Drove leverage of, and alignment with the rest of Oracle, in particular Oracle’s ERP applications development team.• Ran Oracle’s internal CRM implementation.• Chaired of CRM Applications Management Committee.• Member of Applications Management Committee.

• Directed multiple development and product management teams responsible for building Oracle’s CRM sales applications. Delivered Oracle’s first mobile (Palm) applications.• Drove multi channel development architecture; client/server, web, mobile and telephony. First architecture that fully separated business logic from UI/presentation layer.• Member of CRM executive management committee.

• Proposed, designed, built and released completely new product, Oracle Web Expenses; Oracle’s first web deployed self service application. Drove upsell efforts into existing AP installed base.• Responsible for all development and product management of one of Oracle’s top application products, Accounts Payable. Managed migration from client server to lightweight web deployable application.

• Managed development effort to migrate Oracle Accounts Payable application from legacy “green-screen” app to GUI client/server deployed application leveraging latest Oracle tools.

• Seconded to California development organization in 1990 to globalize application suite.• Designed and implemented international payment processing and other global features.• Implemented applications at several multi national companies.• Multiple onsite client engagements in UK.

Design and development on multiple customer software projects. Worked across multiple industries: entertainment, travel and retail.