Alan Frank Email & Phone Number

Suwanee, Georgia, United States

Providing technical expertise for laundry products in the areas of reliability, safety, codes, and delivering performance that exceeds customer expectations.

St. Joseph, Michigan

Responsible for the global laundry products with respect to designed for safety. Working with cross functional teams to ensure designs follow the Whirlpool design for safety processes and procedures. Analyze the field incidents and follow through the field conditions, tracking and analysis of incident and issue based safety concerns, and facilitating root cause analysis and corrective actions if necessary for all laundry products globally. Take these key learnings and apply continuous improvement methods to make safe products even safer. Certified fire and explosion investigator (CFEI) rating for scene and product investigations.

Dearborn, Mi

Powertrain NVH System Optimization Leader – F-150 Product LineProvided leadership in driving the powertrain product development to meet the NVH targets for the bestselling pickup truck for the past 40 years. Drove target agreement between marketing and vehicle NVH for all engines, transmissions, exhaust, air induction, and driveline components. Led design reviews for program tollgates with platform leadership. Drove 8D issue resolution process for non-compliance issues to green status for program release. Reviewed NVH issues discovered during Voice of the Customer validation process. Resolved issues through Meets Customer/Failed to meet Customer process at Ford Motor Co. Drove product release program for the 18MY truck. Working the product development process for the MY19 and MY21 truck platforms.

Managed a $5M budget and 33 engineers and technicians. Drove the development of test programs to support product development and validation. I ensured compliance with energy regulations, performance, UL/IEC codes, and safety assessments. Collaboratively worked with tech leads to resolve issues. Drove development plans for all laboratory personnel. Drove global coordination with other regions for import and exporting of laundry products and supporting approval programs. - Reduced design times by 6-9 months through leveraging global codes requirements early in design phase- Transitioned 6300 man hours annually through lean improvements to drive 10-15% throughput increase in lab operations.

St. Joseph, Mi

Managed $4M budget and 35 engineers and technicians. Drove the 4 phases of product development with learning loops and validation testing for reliability, sound & vibration, and packaging/distribution areas for washers, dryers, dishwashers, and portable appliances. Decreased failure rates and improved quality through initiating and driving the development of new 9 Step Reliability Process for systems engineering and reliability validation. Led a cross product team to bring Reliasoft Suite of reliability tools into Whirlpool as an Enterprise solution which increased tool access and engineering capabilities. Drove new accelerated test methods for rapid design learning loops that drove an 85% reduction in time as compared to traditional life testing methods.Led $8M lab renovation to support the Maytag acquisition and integration into Whirlpool. Drove benefits of better work flow, improved testing capabilities, and reduced time to market.

St. Joseph, Mi

Managed 10 reliability engineers and technicians in a 240 washers and 130 dryers life test and accelerated test labs. Drove the development of reliability allocation to key subsystems and components. Collaborated on development of the FMEA and Test Plans with lab and design teams which supported the reliability validation programs for all North American washers and dryers. Supported the implementation of Robust Design program at Whirlpool. Utilized Change Management tools and techniques to support the roll out, implementation, and addressing concerns of the engineering organization.

St. Joseph, Mi

Supervisor of the Sound and Vibrations Laboratory of 3 Engineers and 5 technicians. Drove the pre-design sound quality target setting, jury testing, and design NVH allocation. Brought LMS suite of software for all NVH applications. Developed new sound quality process tools and techniques to support customer based sound targets for washers and dishwashers. Delivered 'America's Quietest Laundry Pair' washer and dryer in 1995. Drove key product growth for the Whirlpool and Kenmore laundry brands.