Alan Mccarthy Email & Phone Number

Client Services Senior Executive & Global SaaS Transition LeadClient Services Senior Executive with significant experience in delivering change programs that deliver optimal client outcomes in on-prem and SaaS environments, within Financial Services and Technology. Manages all aspects of client engagement post sale. Builds and leads high performing, client focused, delivery teams to manage global client portfolios with multiple revenue streamsProfessional Services LeadExcels at building and nurturing relationships with senior client stakeholders. Consistently demonstrates a keen understanding of clients' business objectives, aligning services to best meet business needs. The approach is rooted in collaboration, transparency, and partnership to deliver exceptional value. Responsible for the development of our delivery teams. Fosters a culture of collaboration, innovation and continuous learning. Identifies and nurtures talent, empowering individuals to reach their potential. Global SaaS Transition LeadLed the formulation of nascent SaaS Transition Methodologies and worked with clients to facilitate the transition from on-premise single instance software installations to a multi-tenanted SaaS solution, enabling clients to leverage industry leading technologies. Orchestrates seamless transitions to SaaS platforms, optimizing processes and refactoring legacy integrations to the clients technology estate, all the while utilising the benefits of a SaaS solution.