Alan Goodwin Email & Phone Number

United States

United States

Nashville, Tennessee, United States

Provide leadership to county and regional health departments statewide, with over 2,500 employees. Oversee provision of services at health departments in all Tennessee counties (101 facilities), including primary care clinical services at over 50 clinic sites. - Evaluate, recommend and support practices to optimally align Regional Health Department operations with TDH priorities, including long-range strategic planning.- Provide day-to-day supervision of central office staff, including directors of Human Resources, Clinical Services, Billing and Operations Support, and Regional and Local Health. - Supervise Regional Directors (RDs) in seven areas of the state (covering 89 counties), who in turn are responsible for all programs in their regional and county health departments.- Monitor expenditures and revenue for an annual budget over $220 million.- Work with TDH programs (including Family Health and Wellness, Communicable and Environmental Diseases and Emergency Preparedness, vital statistics, information technology, quality improvement, legal services, facilities management, and others) to coordinate implementation of their activities in regional and county health departments.- Work closely with the CHS Medical Director to ensure high-quality care is provided in primary care and specialty clinics statewide.- Provide executive-level management of clinical operations in TDH sites statewide, including continuous quality improvement to ensure efficient use of resources, appropriate patient flow, and maximization of access to care for the population served.- Improve processes that foster teamwork to maximize customer satisfaction, and lead efforts in optimizing clinic activities; recruiting, retaining, and engaging a competent and high performing workforce; mentoring and succession planning; and promoting continuing education and professional development.

Austin, Texas Area

Planned and built a patient navigation system for a population of 90,000 patients across 24 treatment facilities. Critical member of system wide working group charged to provide care for financially challenged population of over 200,000. Standardized processes across Referral Management, Nurse Triage, Care Coordination, and Central Appointing.• Centralized referral management, eliminated 7 week backlog, processing next day, established cradle to grave tracking• Reduced abandonment rate from 50%+ to under 10%, standardized booking protocols, expanding operations 67%• Incorporated Specialty Referrals and Appointing into system, worked with system partners, established program• Increased morale, accountability, and all navigation metrics. Expanded access to care, reduce system redundancies

Over 8 years experience serving as the CFO for 2 outpatient clinics, 1 hospital, and a regional headquarters. Managed operating budgets from $5M to $35M. Managed third party collection programs upwards of $4M. Implemented financial controls, produced financial and management reports, analyzed financial reports for organizations under headquarters purview. Provided recommendations for approval, disapproval, or modification of budget requests and justifications. Formulated budget guidance for medical facilities under regional headquarters. Audited financial reports across the headquarters region. Wrote financial program guidance for regional headquarters facilities. Provided senior leaders with financial analyses of all product lines and desired initiatives to include overall health of the organization

Over 12 years experience serving as the Director and/or Chief of Strategic Resource Management for 2 outpatient clinics, a hospital, and a system wide headquarters. Primary functions included strategic planning and programming financial and human resource requirements across the Air Force Medical Service. Led strategic programming efforts for 75 medical facilities. Provided analysis and recommendations to headquarter senior leadership. Devised methods for approval, disapproval, and modification recommendations for budget requests and justifications, briefed to senior leaders. Ensured future changes to service/product lines were programmed with appropriate personnel and financial capital. Managed the allocation of 41,000 personnel positions across entire system, $700M program. Monitored use of resources, identified imbalances, corrected discrepancies, and recommended corrective actions.

Deputy Director, Clinical Operations San Antonio Military Health System, TexasProvided leadership and oversight of clinical product lines for the second largest military healthcare market, encompassing 9 healthcare delivery sites, inpatient and outpatient, with 35 GME programs across the city. Standardized processes across multiple locations and product lines. Devised analysis and decision support for clinical, financial, and administrative initiatives.Administrator, Medical OperationsLangley Air Force Base Hospital, VirginiaAdministrator for medical operations across inpatient and outpatient product lines for a 60 bed tertiary hospital with 5 GME programs. Manager for inpatient and outpatient records to include transcription services. Provided all financial and staffing analysis for the CEO and Directors. (Associate Chief Operating Officer/Chief Operations Officer)

Master Of Business Administration (M.B.A.), Finance

Bachelor Of Science (B.S.), Finance