Alan Goodwin Email & Phone Number

Vancouver, BC, CA

Vancouver, Canada Area

• Currently working on the Student Financial Management team on the Integrated Renewal Program to provide expertise in the areas of requirements definition, business process analysis and design, functional design, data.
• Conducts workflow and gap analysis for operational support processes
• Performs analysis and identification of requirements for data, reporting and integrations
• Acquires and maintains a working knowledge of the University’s technical and business environment.
• Understands key technical environments to effectively identify integration, security, scalability, andperformance requirements.
• Builds and maintains good working relationships with project teams, business analyst peers,stakeholders, and vendors.

Vancouver, Canada Area

• Cayenta is a CIS and ERP software solution whose clients are municipalities and utility companies across North America. I am tasked with analyzing client’s current billing, reporting and service request structure and.
• Assisted with system integrations, implementation and maintenance for a multitude of Cayenta’s clients.
• Analyzed client’s business requirements and processes through document analysis, interviews, workshops and workflow analysis to identify how the Cayenta Utilities Customer Information and ERP systems would best meet.
• Communicated client’s business requirements to the development team by constructing easy-to-understand data and process models along with providing functional requirements documents.
• Liaised between client business users and Cayenta technical personnel to ensure a mutual understanding of processes and the Cayenta application to facilitate transparency on all projects.
• Managed Cayenta project BI deliverables. Responsible for status meetings, weekly reports, identifying risks, and tracking issues while relaying this information to the client project sponsor.

• ZE PowerGroup, Inc. provides software development, engineering, and consulting solutions in North America. It offers ZEMA Suite, an enterprise data management and analysis solution for energy and commodity market.
• Performed complex analysis of customer reported defects. Researched customer requirements and communicated fixes to the developers as required.
• Coordinated with DBAS and clients to ensure installations went smoothly.
• Produced models, reports and analysis of large sets of data using: Excel, Access and SQL.
• Elicited requirements by interviewing clients and analyzing documents.

• TapSnap photo booths offer open-air, fully customized and digitally integrated kiosks for event entertainment and marketing experiences.
• Worked with outsourced UX and design teams to ensure the look and feel of the Tapsnap digital photo kiosk met the expectations of the internal stakeholders.
• Coordinated and designed the company’s websites, tapsnap.net –built in Wordpress, and forum.tapsnap.net –built with PHPBB. This involved eliciting requirements from internal stakeholders, communicating with outsourced.

Bachelors, Business Information Systems, 2.1 Second Class Honors

Business Analysis Certificate, Business Analysis

Cit Diploma, Comp 1630 - Relational Database Design And Sql