• Lead the requirement gathering for required/planned communication requests and campaigns. Collaborate and strategize with product and business owners to optimize the best solution of member and provider materials. In addition, specialty projects ensuring compliance and data accuracy, achieving service excellence, and supporting growth initiatives. Collaborate with cross-functional departments to facilitate, execute, and support the necessary materials. • Implement and begin the Provider facing email program with digital via Salesforce.• Assist and establish the legacy WellCare/Centene merger in Public Affairs with briefings and presentations to all states/markets through communications created to announce merger and distributed in digital fashion along with direct mail materials, discussing onboarding and dissolution of common business partners.• Establish and maintain strong, relationships with Communication Services and stakeholders and cross-departmental colleagues for mutual success in meeting communication objectives.• Create and maintain digital Provider Calendar for all LOB's.• Created and maintain the monthly Provider emails, gathering and measuring analytics that are above industry standards.• Collaborate with cross-functional teams to ensuring effective programs, including strategic digital messaging tactics (resulting in an average of 23% cost savings), distribution methods and metrics delivered on target. • Participate as a vital contributor to key initiatives and moderately complex communication projects, with strategic planning to save Business owners an average of 23% cost savings. • Created branding tool to save the Provider team an average of 45% in productivity.• Cross-functional relationships (creative, marketing, design and digital) and people development (onboarding of 4 associates) for the organization with emphasis on teamwork and efficiency implementing cross-functional management and creating procedure policies manuals.

• Establish and maintain strong, positive, working relationships with Channel Communication Services and other stakeholders and cross-departmental colleagues for mutual success in meeting communication objectives. • Collaborate in the requirement gathering of member and provider materials which includes version controls, vendor data testing, document proofing, including approvals of content and formatting. • Collaborate with cross-functional teams to ensuring effective programs, including strategic messaging tactics, distribution methods and metrics are met. • Lead internal /external communication conversations. • Participate and plays as a vital contributor to key initiatives and moderately complex communication projects, with strategic planning. • Oversee and support in maintaining all project related materials (e.g. action plans, tracking tools, version controls) • Partner with the implementation and execution team to support third party vendor material creation. • Lead and participate in cross-functional departmental planning sessions and serve as lead representation of department in various task forces/committees. • Function as a brand champion to perpetuate corporate branding standards and ensure consistent compliant brand use through awareness, education, implementation and adherence to WellCare brand guidelines. • Participate and collaborate with the development and documentation of departmental processes and procedures. • Identify opportunities to improve department results, communications and operating efficiencies. • Maintain a working knowledge of WellCare's state and federal contracts, products and benefits to ensure compliance and accuracy in communications development and program fulfillment. • Provide support to Solutions Managers and Leadership team on communications projects

Analyze documentation to prepare time, cost, materials, and labor estimates.Engineer the best production plan for a project.Evaluate all methods available for producing a job and provides quotes based on the most economical method.Project manager for all jobs using a variety of substrates and printing methods.Perform job cost analysis.Recommends cost saving opportunities.Consult with sales, vendors, personnel to discuss and formulate estimates.Maintain estimating standard procedures.Assure quality standards are met before delivering a quote.Utilize estimating software to provide quotes.Consult with the appropriate department managers to determine production capabilities, timeframes, and optimal production process.Advise and provide direction and support to employees trying to determine specifications on a project.Ability to work well under tight deadlines for projects of various size and scope.Complete ability to calculate the quality of paper, ink, plates and the time required to complete each job.Driven to further own knowledge and improve assigned projects.Comprehensive knowledge of all printing and inserting processes, paper, ink, computer operation and purchasing.Sourcing of printing or direct mail across a wide variety of products from short to long run.Attention to detail with the ability to identify risk factors and cost saving opportunities.Strong organizational and time management skills; aptitude for multi-tasking.Highly motivated and dedicated to complete tasks accurately and efficiently.Understanding estimating scope of work, deliverables, schedule of execution, estimate structure, and formats.Bottom-up calculation of direct and indirect field costs, factorization or other methods as appropriate to the estimate classification.Establishment of project escalation and contingency requirements.Recommend modifications to enhance quality, functionality & cost savings.Virtual Systems ‘Midnight’ software experience

• Responsible for development, research, planning and execution of all global strategy, new brand development, brand positioning/re-positioning, go-to-market plans, brand marketing campaigns, direct-to-consumer e-commerce, consumer communications and media planning, innovative content strategy, digital and social media platforms in a complex agency structure.• Plan, execute and manage the entire production process of the organization across various mediums. • Determine the specifications, feasibility, supplier sources and budget parameters for estimating. • Obtain bids from qualified vendors, provide estimates and oversee jobs through all production phases. • Oversee in the branded development and integration of cross platform production departments. • Standardize production operations and keep workload in balance throughout the departments, manage and adhere to annual departmental budgets.• Set and maintain the highest quality standards, reflective of the agency, client and creative departments.• Responsible for launching campaigns at its inception to support the successful brand portfolio of in-house brands including contemporary brands.• Cross-functional leadership (creative, marketing, merchandising, sales and design) and people development for the organization with emphasis on teamwork and efficiency implementing cross-functional management, workflow planning, brand calendars and procedure policies.• Artist and influencer relationship program development alongside the creation of multiple strategic business plans around brand shaping music initiatives, music programming and future music festival concept.• Trend monitoring and consumer insight application towards strategies for the company with qualitative and quantitative measurement tracking brand awareness, marketing ROI and brand health.