Alan Gross Email & Phone Number

Selectively evaluating change management, cultural transformation, leadership and continuous improvement improvement consulting opportunities through my Gross Profits company restart.

Rochester, New York Area

Managing the North American subsidiary of forteq based in Switzerland, a custom manufacturing concern specializing in precision plastic automotive parts and assemblies. Reconfigured the leadership team for growth while establishing a performance oriented culture.

Rochester, New York

Led the transition of the culture and industry focus for two highly complex custom injection molding sites in Rochester, NY, directing 275 employees and a very profitable $50MM operation. • Installed a new leadership team at the top two levels enabling an engaged and empowered culture from an ownership-driven command and control environment, improving employee satisfaction while reducing turnover by 20% each.• Took over as primary point of contact for top five customers to assure new… Show more Led the transition of the culture and industry focus for two highly complex custom injection molding sites in Rochester, NY, directing 275 employees and a very profitable $50MM operation. • Installed a new leadership team at the top two levels enabling an engaged and empowered culture from an ownership-driven command and control environment, improving employee satisfaction while reducing turnover by 20% each.• Took over as primary point of contact for top five customers to assure new product development milestones are met and relieve capacity issues constraining current product supply.• Reduced complexity from 15 times best-in-class by relocating and rationalizing the customer base.• Improved the targeted Cost of Poor Quality (COPQ) by 35% while reengineering the quality department. Show less

Dunkirk, Ny

Managing the very successful blow molding plant in Dunkirk, NY. Responsibilities include QA, Materials, Engineering, Molding Production, HR, Finance, Maintenance. Led one of the most profitable plants in the 94 plant corporation making food grade containers utilizing stretch blow, reheat and blow and injection molding technologies.• Stabilized an acquired, spiraling out of control pharmaceutical plant while reestablishing positive financial results and customer relationships.•… Show more Managing the very successful blow molding plant in Dunkirk, NY. Responsibilities include QA, Materials, Engineering, Molding Production, HR, Finance, Maintenance. Led one of the most profitable plants in the 94 plant corporation making food grade containers utilizing stretch blow, reheat and blow and injection molding technologies.• Stabilized an acquired, spiraling out of control pharmaceutical plant while reestablishing positive financial results and customer relationships.• Improved overall balanced scorecard results by 25% in the first two years.• Developed an incentive-laded plant redesign to support a new customer to double plant revenue. Show less

Rochester, New York Area

Consulting (focused on operational excellence; leadership, cultural development, plastics processing, lean sigma) while evaluating new operations management job opportunities.

Auburn, Ny

Led cultural change in a family run $26 million business from a “soft” culture to a growth-oriented, performance-based culture featuring custom design, blow molding and injection molding. Direct responsibility included Engineering, Supply Chain Management, Manufacturing, Quality Assurance, Lean/CI Office and Maintenance (Machine, Tooling and Facilities) with budget responsibilities for 95% of the cost structure.• $2.6 million in additional annual profitability by focusing the company… Show more Led cultural change in a family run $26 million business from a “soft” culture to a growth-oriented, performance-based culture featuring custom design, blow molding and injection molding. Direct responsibility included Engineering, Supply Chain Management, Manufacturing, Quality Assurance, Lean/CI Office and Maintenance (Machine, Tooling and Facilities) with budget responsibilities for 95% of the cost structure.• $2.6 million in additional annual profitability by focusing the company strategically on the packaging market, reorganizing the quoting process while addressing pricing and refining the cost structure. • 20% improvement in overall efficiency, 12% improvement in delivery performance and a 73% decrease in quality costs while driving improved profitability of 6X, the best two years in the company’s 31 year history, and the Association for Manufacturing Excellence (AME) Manufacturing Excellence Award.• Initiated and leading a large-scale lean approach enterprise-wide incorporating lean product development, lean accounting with a complimentary value stream structure, 6S’s, set-up reduction, total preventative maintenance, Training Within Industry (TWI) training, six sigma and visual management.• Organized site search, leading to a 55,000 square foot expansion that met aggressive cost neutral goals. Show less

Fairport, Ny

Managed a custom plastic injection molding organization focused on automotive, medical and consumer products that grew from 120 to 188 employees and became a benchmarked leader in profitability.• Transitioned a quality organization from “mediocre” to “six sigma world-class” as judged by customers, auditors and other professional benchmarking organizations while leveraging ISO-9000/14001, GMP/FDA, UL, QS-9000 & TS-16949 standards.• Led the transformation from a $20 to a $35 million… Show more Managed a custom plastic injection molding organization focused on automotive, medical and consumer products that grew from 120 to 188 employees and became a benchmarked leader in profitability.• Transitioned a quality organization from “mediocre” to “six sigma world-class” as judged by customers, auditors and other professional benchmarking organizations while leveraging ISO-9000/14001, GMP/FDA, UL, QS-9000 & TS-16949 standards.• Led the transformation from a $20 to a $35 million business with results that included:- 95th percentile financial performance and the best year financially in 59 year history, - 75% improvement in quality, 30% in delivery performance while decreasing inventory 63% and lead times 95% utilizing lean manufacturing and six sigma methodologies,- receipt of the IIE/NIST Outstanding Application of Lean, IndustryWeek’s Best Plants and AME’s inaugural, international Manufacturing Excellence awards, - benchmarked as “best-in-class” by both Toyota of North America and AME. Show less

Business Leader, Electronics; Business Planning Director, Product Manager, Learning Challenge, Industrial Engineering

Established five “Corporate Core Competencies” required for long-term competitive advantage.Assembled a capability development strategy, curriculum and courses for achieving Operational Excellence required to meet order of magnitude improvement objectives.Formed and managed a large, multi-year grant for development of High Performance Systems targeted towards replicable cultural transformation in Rochester City Schools.Built the Total Quality Management consulting program to 50… Show more Established five “Corporate Core Competencies” required for long-term competitive advantage.Assembled a capability development strategy, curriculum and courses for achieving Operational Excellence required to meet order of magnitude improvement objectives.Formed and managed a large, multi-year grant for development of High Performance Systems targeted towards replicable cultural transformation in Rochester City Schools.Built the Total Quality Management consulting program to 50 consultants working with leadership and school-based improvement teams in every school and at the district level. Show less

Managed the worldwide launch of commercial Photo-CD products. Established product requirements documentation for international product line.Defined and communicated a product evolution/migration path for Premier Imaging System customers (commercial photo labs).Led the development of the company wide business case for Image Library Systems.

Developed and worked to implement a business plan for digital imaging resulting in a $70MM R&D budget and a marketing plan utilizing multiple distribution channels and several Kodak Business Units.Authored the Customer Requirement Document and Software Architecture for a Laser Printer.Developed a comprehensive business and strategic planning model for emerging businesses including a best-in-class manufacturing model with financial/budgetary control of implementation.

Worked in a business/engineering consulting role in support of general effectiveness and efficiency improvements in plastics (3 years), optics, metals fabrication, and precision assembly operations.Completed large-scale work systems redesign. Specified, justified and installed new press machinery and automation equipment.Pioneered the “benchmarking” process at Kodak by applying best-in-class practices.

B.S, Industrial Engineering

Completed graduate level IE and MBA course work at UB, and RIT Certified by the American Production and Inventory Control Society (APICS).

Masters, Industrial Engineering

Masters in Industrial Engineering courses