Alan Hager Email & Phone Number

Green Bay, Wisconsin, United States

- Manage service request and ticket system in order to meet the needs of my co-workers- Tickets ranged from monitor setup at desks to computer setup and installations on the plant floor- Communicate with many different people everyday in order to learn new ways of carrying out my job- Currently helming a project for the office to improve cellular reception in the office which includes researching potential hardware and the company to install- Collaborate with my supervisor and IT at the corporate office to create the most positive and efficient work flow

La Crosse, Wisconsin, United States

- Carry out a variety of technical repairs on client units ranging from regular tune-ups and software updates, to more hands-on repairs, such as hard drive replacements and pc building- Converse daily both in person and over the phone with clients to take notes and ensure that their needs and levels of satisfaction are met adequately- Perform a multitude of iPhone repairs daily including battery, display, rear system, and camera replacements- Collaborate with other repair agents to learn new techniques and get help with other's specialties

Green Bay, Wisconsin, United States

- Conversed with clients and assessed their technology in order to deduce the best way to meet their needs efficiently in a way that leaves the clients satisfied- Performed many Geek Squad back-end duties that kept the workflow of the precinct as smooth as possible- Completed functionality checks on returned technology to make sure the items met Best Buy’s standards for excellence- Performed many open and close shift duties that included calling clients, shipping and receiving parts, tracking various service orders, and general cleaning.- Communicated with team members concerning many service orders to find the solutions together

Green Bay, Wisconsin, United States

- Worked closely with team members to find and deliver store items to the right customers in the right area to meet and exceed expectations- Placed delivery items in the correct area of the store to ensure efficiency for deliveries- Communicated with customers at the front door to meet their inquiries and direct them to the correct area of the store- Worked late evening shifts unloading the truck and organizing the items throughout the store with speed and efficiency

- Walked the area of my post for the shift and kept an eye out for suspicious or dangerous activity- Performed security on game days where I was responsible for the safety of the fans - Performed security at Titletown where I made sure everyone was following guidelines- Worked closely with on site police to provide efficient support when needed

Kewaunee County, Wisconsin, United States

- Cared for livestock with tasks including feeding, bedding, and moving cattle around- Cleaned out barn and pasture areas daily for cattle safety and satisfaction. - Stacked straw and hay bales, picked stones, and performed other laborious tasks- Helped regularly with miscellaneous work

La Crosse County, Wisconsin, United States

- Prepared ingredients and cooked a variety of dishes, collaborated with others in the kitchen to meet and excel customer expectations

Kewaunee, Wisconsin, United States

- Prepared and plated dishes as well as the various ingredients to create them, while working with other kitchen staff to meet patron's needs in a timely fashion

Door County, Wisconsin, United States

- Kept the pool and pool area clean while watching over pool guests to ensure they stay safe by following campground rules and protocol

It: Computer Support Specialist, Computer And Information Sciences And Support Services, Senior

GPA: 3.736

General Education

High School Diploma, General Studies

Activities and Societies: National Honor Society, Spanish National Honor Society, Youth Optimist Club, Math Team, Cross Country, Track.