Alan Hamel Email & Phone Number

Cooper City And Pompano Beach, Fl

Directed the overall activities of the branch to achieve employee and customer satisfaction while achieving both growth and profit objectives. Increased branch sales by 12% and brought branch ranking up to #2 in the District for sales and customer service. Hired, trained and developed qualified sales, service and administrative personnel. Monitored sales activities and inspected work done by branch personnel to ensure compliance with company standards. Maintained inventory and enforced all DACS and DOT regulations. Adjusted technician schedules as necessary to ensure all customers were serviced in a timely manner. Provided strategic focus and planning for the development and retention of business as well as created and communicated effective growth strategy.

Royal Palm Beach, Fl

Managed all aspects of a popular sports bar and family restaurant generating over $3.5 Million in annual sales. Increased sales by $10k per month; reduced employee turnover by 30% in six months. Initiated sales building programs geared through local marketing to increase revenue. Planned, managed, and adjusted the daily workload and labor needs to maximize productivity and profit; ensured inventory integrity; identified and reduced waste. Implemented Hot Schedules program to realign and structure schedules, reducing errors and providing easier access to team members.

Bristol, Meriden, North Haven & Cromwell, Ct; Davie, Fl

Directed sales and profitability of high-image full-service restaurant specializing in American eclectic cuisine generating up to $3 Million annual sales. Controlled profit and loss by following cash control and security procedures; maintained inventory; managed labor; reviewed financial reports and took appropriate action when needed. Recruited, interviewed and hired team members; conducted performance appraisals; took disciplinary actions; motivated and trained up to 100 team members. Ensured food and service quality met or exceeded customer expectations and corporate standards. Ensured complete and timely execution of corporate and local marketing programs.

Newington And Manchester, Ct

Managed a casual dining microbrewery restaurant that offered fresh, made from scratch items and signature dishes in a relaxed atmosphere. Managed labor to meet objectives with focus on labor relations, workers’ compensation regulations, and maintained accurate tracking of labor costs. Responsible for ordering food, liquor and restaurant supplies. Controlled profit and loss by following cash control and security procedures, managing inventory and managing labor. Enforced OSHA and Health and Safety standards and compliance.

Enfield, Manchester And Orange, Ct

Hired, trained, scheduled, supervised and motivated a 100+ employee team. Managed day-to-day operations to ensure 100% guest delight. Ensured culinary and service standards exceeded the guest expectations and corporate standards. Responsible for ordering food, liquor and restaurant supplies while ensuring proper cost control. Controlled profit and loss by following cash control and security procedures, managing inventory and managing labor. Trained all division restaurants on all core menu changes.

Tamarac, Hollywood, Cooper City, Wellington, Miami Lakes And Plantation, Fl

Effectively and efficiently managed personnel at six locations. Organized and instituted new procedures at branch locations to ensure customer satisfaction and profit maximization. Ensured food and service quality met or exceeded customer expectations and corporate standards. Ensured OSHA, local health and safety codes, and company safety and security policies were met. Controlled profit and loss by following cash control and security procedures, maintained inventory, managed labor, reviewed financial reports and took appropriate actions.