Alan Hicks Email & Phone Number

Athens, Georgia Area

Kennesaw, Ga

Instawares.com is the nation’s leading e-commerce distributor of foodservice equipment and supplies to the commercial and consumer markets.• Inside Sales/Account specialist that manages Instawares’ client relationships.• Handles client orders and product quote creation.• Identifies opportunities for upselling and provides insight into additional products that may benefit the client and their current needs.• Manages the communication between Instawares and client during the product delivery process.• Ensures client satisfaction from the product ordering phase to delivery, including post delivery follow up and continued check-ins. • Utilizes Instawares product site for product searches and product information.• Knowledgeable specialist in restaurant, dinnerware, catering, hotel, office and janitorial supplies, parts and equipment.

Atlanta, Ga

• Opened and managed 2 Artuzzis locations in the metro Atlanta area. • Installed MICROS POS System to be used by both by servers and management. • Used Microsoft Office, mostly Excel, to handle ordering, receiving, and cost of sales.• Trained and developed new employees through systems in place. This included designing tests, training manuals and strategies to be used to by future management.• Ensured customer satisfaction by providing each individual with an exceptional overall experience.

Real Estate Development

Education record