Alan Higgins Email & Phone Number

London, England, United Kingdom

- Managing the delivery of the Customs Compliance Strategy, creating a shared understanding of our compliance ambitions across the customs system and supporting the delivery of HMRC and the government’s strategic ambitions for revenue collection and regulating the UK border.- Ensuring the coordinated delivery of the Customs Compliance Strategy, including development of the 2023-24 CCS Delivery Plan, engaging with stakeholder, monitoring and reporting the strategy’s delivery.- Strengthening our engagement and support across the customs system ensuring the effective design and delivery of compliance activities, with a particular focus on ensuring strategic alignment across the customs system.- Managing the staff that make up the team’s Strategic and Tactical Delivery function, ensuring they are delivering on the wider team’s priorities, and support them meet their performance and development objectives.- Coordinating the teams’ corporate functions, including reporting, knowledge management and developing the team’s business planning.

London, England, United Kingdom

- Leading on the development of the approach to customs compliance directly after EU Transition, including the development of engagement material for stakeholder across HMRC and Border Force. - Providing strategic and policy advice on the compliance implications arising from customs policy setting relating to EU transition.- Coordinating the development of volume forecast for customs compliance checks at the border, used for resource and infrastructure planning.

Worthing, West Sussex, United Kingdom

• Embedding the Councils’ three-year strategic plan – Platforms for our Places into the organisation by:- created a performance framework to ingrate the plan’s objectives into business and strategic, reporting and evaluation,- delivered staff workshops to inform and engage staff,- providing advice on linkages to service delivery and Medium-Term Financial Strategy- drafting regular progress reports to elected members on the delivery of the plan,- completed a mid-term review of the plan’s commitments to ensure it remained relevant to the Councils’ priorities,• Leading the preparations and identifying to the implications for the Councils’ and our communities resulting from Brexit, and engaging with services and strategic partners to identify organisational and place-based responses.• Strengthening the Councils’ position to influence and steer agendas with strategic partners, including the Coast to Capital LEP, the Greater Brighton Economic Board and West Sussex Council, by providing advice to elected members and senior managers and personally representing the Councils interests.• Developing the Councils’ strategic capacity and ability to respond to emerging political and policy issues by:- quickly identifying, understanding and advising on the impact of emerging national, regional and local issues or policy and analysis of data to identify emerging trends,- developing senior managers understanding on how operational objectives relate to strategic goals by fostering constructive relationship across the Councils, - improving the decision-making and accountability processes, focusing on the needs of elected members,- managing the Councils’ relationship with sector member-based organisations including the New Local Government Network, Centre for Cities, Local Government Information Unit and the Local Government Association.- devised a Political Skills seminar so staff can better understand and respond to the needs of senior managers and elected members.

Canberra, Australian Capital Territory, Australia

Implementation of the 2015 ACT Arts Policy (http://www.artsact.act.gov.au) and building on how artsACT communicates and engages with the Canberra and Canberra Region arts ecology. • applied a fresh strategic perspective and approaches to realise the Australian Capital Territory (ACT) Arts Policy’s vision and identifying specific actions to deliver the Policy’s objectives. • ensuring our priorities were incorporated into the considerations of internal and external partners and strengthening our networks with colleagues across the country, the ACT Government, and the arts sector through:o the management of the artsACT communications channels, o facilitating workshops and sector forums, and o using strong interpersonal skills.• providing an analysis of issues affecting the arts sector and enabling effective decision making by writing and presenting clear and concise briefings to executives and elected members, • successfully leading artsACT staff through changes in approach called for in the Arts Policy and a move to activity based working environment, ensuring staff understood the need for change and providing support were required.• acted as the Manager, Arts Policy, leading a small team to deliver on the policy teams range of functions including policy development, data analysis and research and communications; and advising the agency's senior management and elected members.

Canberra, Australian Capital Territory, Australia

Canberra, Australian Capital Territory, Australia

• Identifying opportunities to collaborate on shared interests with regional and city partners, including:- facilitating collaborative opportunities between the ACT Government and local and state government in areas including health, education, natural resource management and economic development,- using evidence from across the region to identify sectors to target for external investment- participating in a national campaign promoting the role of cities; and - organising Canberra's participation in the Asia Pacific Cities Summit in July 2015. • developing the unit’s reputation as the 'go to' place for regional issues across the organisation by providing analysis and advice on issues related regional and cross-border issues and fostering networks across the ACT Government.• ensuring the ACT Government's objectives were reflected in the activities of a regional development body jointly supported by the Federal Government through management of the Government’s funding agreement and engaging with the body’s officers and colleagues in the Federal Government.• Managing and promoting an innovative and safe workplace by managing a flexible/activity based working pilot and acting as Respect, Equality and Diversity and Health and Safety contact officers.

Canberra Area, Australia

• ensuring proposals from line areas aligned with the Government’s broader strategic and operational objectives in various policy areas, including land use planning, transport, airport development and regional policy, by providing strategic advice and written responses to senior executives and elected members. • drafting the ACT Government’s a response and presenting a recommended positions to elected members on the Australian Government's proposed High Speed Rail route by collecting and analysing evidence from across the ACT Government and external sources. • coordinating responses from across the ACT Government and proposing policy positions that reflected elected members objectives, and which were reflected in to Ministerial correspondences and Cabinet submissions. • facilitate government processes and Chief Minister's requests while acting as a liaison between the Chief Minister's Office and senior executives within my Department.

Canberra, Australian Capital Territory, Australia

• contributing to the One City, One Government report, which lead to the most significant restructure of the ACT Public Service since self-government in 1989 by undertaking research and analysis on emerging trends in public sector governance and actively contributing to secretariat discussion on proposed reforms to the structures and culture within the ACT Public Service.• ensuring members of the community and staff could engage with the review process through by acting as a point of contact for enquiries, managing the Review’s online presence, organising staff forums and processing written submissions.• ensuring the effective operations of the secretariat by providing administrative support, diary management, processing payments and developing the final report style guide.

Canberra, Australian Capital Territory, Australia

Position in the ACT Government Graduate Program with positions in intergovernmental relations, operational regulatory policy and demographics. Took seminars in: relationship management, administrative law, public policy processes, and problem solving. Key projects included:- support for Council of Australian Government meetings;- research and position papers for 20th Anniversary of ACT self-government;- review of the ACT outdoor café policy;- organising the Australia New Zealand Population Forum.

Limerick, County Limerick, Ireland

Managed the academic welfare function within the Students' Union, including advocating for and representing students' with the University, participating in the development of academic policy within the University, managing the Class Representative Council, and providing advice and referral service to students' experiencing academic issues.

Bachelor Of Arts (B.A.), Public Administration, First Class Honours (1.1)

Activities and Societies: • An active member of the University of Limerick Students' Union, including a member of the Class Representative.

Leaving Certificate, High School/Secondary Certificate Programs

Activities and Societies: • Member of School Choir, debating team and performed in a production of 'Oklahoma' • Drove the establishment.