Disabled Veteran Owned Small Business

Provides technical support on the phone or in person to operations and customer service personnel.Provides support in the form of hardware and software installs, software upgrades and training for any United Tote customer (domestic or international).Demonstrates ability to troubleshoot by following procedures and the ability to report and document problems. Assists with preparation of project planning and implementation for tote related projects including new installations, development testing, and infrastructure improvements.Uses the company’s service desk/ticketing system to enter and track item.

Completed System Support and Administration Certification for Security September 2019.Completed Certificate of Cyber Security September 2019.Completed Diploma of Cyber Security September 2019.Completed Associates in Cyber Security September 2019.Completed Bachelors in Cyber Security March 2020.

Manages materiel management activities and systems involved in requirements determination, inventory control, and receipt, storage and issues of supplies and equipment. Determines allowance, researches and identifies materiel requirements. Performs operations involved in storage inspection, identification and receipt of property. Performs inventories and ensures timely correction of discrepancies. Inspects and evaluates inventory management activities. Inspects and identifies property. Determines condition of property received. Performs shelf-life inspections of stock. Develops methods and improves procedures for storing property. Plans use of storage facilities. Receipts, stores, issues, ships and transfers property. Controls issue of classified, sensitive, pilfer-able and controlled items. Coordinates with maintenance activities on repairable component actions. Controls and issues bench stock property. Obtains material required for equipment modification, periodic component exchange and bills of material in support of maintenance. Accounts for all items contained in mobility readiness spares packages. Provides materiel management expertise to combat support, enabler organizations and responsible officers for the proper accounting and control of specified classes of supply. Coordinates equipment transfer and deployment actions with the accountable officer. Plans and schedules materiel storage and distribution activities.Processes information retrievals using supply system databases. Manages materiel management related systems and hardware. Performs operator maintenance on materiel management related systems and hardware. Applies system security policy and procedures to prevent unauthorized changes to information. Distributes supply computer products. Acts as a subject matter expert to the commander on the operation of materiel management systems and operations. Monitors Defense Data Network traffic through use of the Supply Interface System.