Alan Johnson Email & Phone Number

Denver, Colorado, Us

Engineering work on Journey's Multichannel Orchestration and Authentication Platform - Combining bots, AI, voice, mobile and browser activities with highest security and consumer privacy. Actions and orchestrations are primarily used in financial, payment and contact center applications. Invented new PII payment process utilizing voice/chat bots with CX agents. Patent is pending.Integrated Journey software, Created apps, admin flows and AI-based Dialogflow voice/chatbots for the following CX companies:* CISCO - Webex and WebexCC Apps. Marketplace and S+ program enrollments* Genesys - Flows, Payment solution and Premium App development* Zoom - Contact Center, Phone and Meeting Zoom App development in react/node.js* Avaya CX - Flows, Voice/chatbots, Middleware and integrated solutions* NICE - Flows, Integrated solutions, marketplace development* Five9 - Flows, Integrated solutions, marketplace development* Edify CX - Flows and Integrated solutionsWorked with CX marketplace partners and high-level clients to deliver state-of-the-art solutions.Developed dialogflows, gemini/vertex ai, cloud run, cloud functions, terraforms, shell apps, etc. for GCP, Created AWS CI/CD and terraform DevOp deploymentsBuilt BI log analysis solution with Looker, and Big QueryManaged GCP cloud infrastructure. Developed in: Python, Go, Node.js, React.js, terraform and shell.

St. Louis, Mo, Us

• Designed and built Optifunder Warehouse management system from MVP to production ready, end-to-end scalable solution in a fast-paced agile environment with weekly releases. • Performed initial launch and continued rapid organizational and product development to achieve $27 billion in loan fundings through system within 2 years. • Architected software and service infrastructure, developed code, built and managed the team including: development, IT, software, security, compliance and processes. • Technology stack includes Python, Django, PostgreSQL, microservices and Big Query on Google Cloud Platform (GCP). • Managed all aspects of the software development life cycle including: estimating, technical design, implementation, documentation, testing, deployment and support of applications developed for external clients and internal implementation/sales team. • Resulted in highly profitable business, with a $100 million dollar valuation and $25 million dollar capital raise for minor stake.

• Reacquired LoanXEngine from Altisource and created end-to-end mortgage system with newly developed LoanBullet self-service point-of-sale (POS). • Complete system provides advanced mortgage automation solutions for bankers, brokers and loan officers through self-service POS portals, loan pricing and eligibility, CRM & lead management software.

Denver, Co, Us

• Co-Creator of location-based content management system (CMS) to deliver dynamic content to ‘any location on earth’ and localized in 26 languages.• Key leader in every aspect of business and technology execution • Technology stack included IOT, Beacons, and geofencing on an Amazon Web Service (AWS) backend written in Python, Django and PostgreSQL. • Frontend delivery apps created in Objective-C and Java for iOS and Android devices.

• After sale of LoanXEngine to MortgageBuilder / Altisource, I led the LoanXEngine Product Division in this Nasdaq listed firm (NAS: ASPS). • Managed entirety of multi-discipline software product organization and additionally served as lead architect.

Denver, Colorado, Us

• Created and managed LoanXEngine mortgage software and business from startup through growth to acquisition by MortgageBuilder and Altisource (NAS:ASPS).• Oversaw all business areas, sales and product development, releasing all LoanXEngine versions 1.0 to 7.6. • Involved in every aspect of operations, design, development, security and infrastructure. • Built rules engine, core customer relationship management (CRM), lead management (LMS) and product eligibility and loan pricing (PPE) systems.

Montreal, Quebec, Ca

• Led 12-person Global Intranet Services Group to develop company’s first Intranet and serve over 10,000 employees. • Oversaw the development and execution of new tools and solutions to improve collaboration and internal control. Responsible for the full product life cycle, including identifying requirements, establishing scope, feature implementation and enhancement, release planning and production support.• ASP.Net and MS-SQL Server technologies

• Managed all aspect of product and programming teams for a major mortgage, real estate and home services e-commerce website. Firm acquired by LendingTree.

Jersey City, New Jersey, Us

• Managed multidiscipline teams as product manager and served as marketing director for DeskNet's suite of products and consulting services.

Grand Rapids, Michigan, Us

• Determined feature sets, co-managed 45-member team, worked with interdepartmental groups, sales, marketing, integration partners and customers

Ba History, Ba Economics, History And Economics

Master Of Business Administration (Mba), Entrepreneurship Concentration