Alan Kass Email & Phone Number

Reno, Nv

Reno, Nv, Us

* Design, installation, and support of enterprise-wide Windows Server 2012 and 2008 servers, including file servers, print servers, IIS web services, MS SQL, and domain controllers.* Design, setup, and installation of Microsoft Active Directory, Group Policies, and OU structure.* Setup and support of Windows DNS and DHCP.* Upgraded the Windows 2003 AD domain to 2008 R2 native mode.* Administration of VMware ESXi vSphere 5.5 hosts and clusters, along with the virtual machine clients.* Create project plans and change controls for involved projects.* Designed, installed, and supported Symantec NetBackup enterprise backup system.* Support of enterprise McAfee anti-malware system.* Installation and support of LANDesk Management System (versions 9.1 to 9.6) to manage corporate IT assets.* Perform regular patching of Windows based servers with GFI and LANDesk applications.* Create system documentation and standard operating procedures for supported systems.* Work with both end user departments and vendors to install and support applications.* Provide informal server team leadership when Infrastructure Manager is unavailable.* Act as the safety coordinator of the Infrastructure department.

* Provide evening classroom instruction at the TMCC campus for students pursuing a CompTIA A+ certification. These students are looking for level one PC support positions in the job market. I teach both the hardware and software classes to prepare them for the A+ examinations.

Sparks, Nv, Us

 Design and installation of enterprise-wide Windows 2003 and 2008 fileservers and domain controllers. Design, setup, and installation of direct attached storage. Secondary support for EMC SANs, Commvault backups, and VMWare ESX servers. Troubleshoot, upgrade, and maintain fileservers and domain controllers. Converted enterprise network from Windows NT to 2008 Active Directory environment. Support 27 remote offices and their IT staff located throughout the United States. Mentor Helpdesk support technicians to support the Windows network and promote their technical growth. Manage Active Directory services, DNS, DHCP, WINS, terminal services; print servers, and file sharing servers. Microsoft SQL 2000 administration support that includes database creation; maintenance plans; compressions, backups and restores, and security. Install and support of McAfee and Symantec anti-malware systems for the enterprise. Develop IP user subnet utilization for the remote locations. Create system documentation for supported systems.

Network Administrator, Technical Support  Managed the wide and local area networks to support a base of PC's and servers.Senior PC/LAN Analyst, Desktop Services Provided senior level personal computer and local area network.Program Administrator, Residential and Commercial Services Developed division-wide tracking and reporting systems for programs and budgets. Provided personal computer support and coordinated training for the division.Information Center Supervisor, Information Services Provided technical supervision to six Information Center Staff members.Senior Microcomputer Coordinator, Information Services Provided PC technical support for the entire company.

Bs, Horticultural Science

Education record