Alan Keith Email & Phone Number

Kirkland, Wa, Us

Lynnwood, Washington

My goal is to provide the best car buying experience. I care about helping you get into the vehicle you love at a fair and reasonable price. I look forward to providing you with exceptional customer service. Please see me today at Mercedes Benz of Lynnwood.• Manage full sales cycle from initial lead contact to negotiation and close• Guide prospective buyers and highlight product advantages using consultative approach with customers about new vehicle models and assist in determining… Show more My goal is to provide the best car buying experience. I care about helping you get into the vehicle you love at a fair and reasonable price. I look forward to providing you with exceptional customer service. Please see me today at Mercedes Benz of Lynnwood.• Manage full sales cycle from initial lead contact to negotiation and close• Guide prospective buyers and highlight product advantages using consultative approach with customers about new vehicle models and assist in determining best suitable vehicle based on customer need• Work closely in a team environment to create a positive buying experience to represent the brand and the dealership core values• Provide insight into service options and benefits to both new and experienced vehicle buyers• Attend quarterly and annual trainings Show less

Greater Seattle Area

• Cultivated relationships with new and existing customer base• Advised customers about new vehicle models and assisted in determining best suitable vehicle based on customer need• Salesperson of the year for 2013, 2014, 2015, & 2016• Achieved 8% annual/quarterly sales goals YoY• Provided insight into service options and benefits to both new and experienced vehicle buyers• Trained and mentored junior sales representatives regarding customer service, negotiation skills and… Show more • Cultivated relationships with new and existing customer base• Advised customers about new vehicle models and assisted in determining best suitable vehicle based on customer need• Salesperson of the year for 2013, 2014, 2015, & 2016• Achieved 8% annual/quarterly sales goals YoY• Provided insight into service options and benefits to both new and experienced vehicle buyers• Trained and mentored junior sales representatives regarding customer service, negotiation skills and sales/leasing contracts• Achieved 96% customer satisfaction rating across new and used sales and vehicle leasing compared to dealership average of 86%• Increased repeat purchase customer base by 30% YoY as compared to dealership average of 10%• Negotiated pricing, terms of sale and service agreements with new and existing clients. • Increased customer portfolio by 25% YoY through customer referrals, prospect lists creation, internet marketing, and prospecting. • Delivered $850K gross profit through sales of 203 new and used vehicles across car and SUV models Show less

• Determine go-to-market strategies including branding, marketing and advertising strategies• Established production budget size and content including schedules and management protocols• Networked and Coordinated with other vendors• Developed content videos for website and online advertising• All pre and post production work to create finished product

• Provided exceptional customer service to new and repeat customers thus resulting in a 99% customer satisfaction rating• Promptly provide guidance to customers on meal selection due to deep knowledge of menu offering when requested. • Trained new servers on guest service expectations, menu selection and overall restaurant protocol• Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests• Direct customers to meal… Show more • Provided exceptional customer service to new and repeat customers thus resulting in a 99% customer satisfaction rating• Promptly provide guidance to customers on meal selection due to deep knowledge of menu offering when requested. • Trained new servers on guest service expectations, menu selection and overall restaurant protocol• Effectively communicated with kitchen staff regarding customer allergies, dietary needs, and other special requests• Direct customers to meal add-ons and specialty drinks of perceived value to increase sales. Show less