Alan Krassen Email and Phone Number

I am a Business Information Technology Professional with a wide range of experience in sales, IT systems, software, customer care and customer retention for technical and nontechnical. My focus is on the excellence of communication leadership; I believe in promoting business growth and quick resolution to solving any technical and nontechnical issues that prevent growth.Other skills include customer relationship management, logistics support, sales support, marketing and lead generation, technical and nontechnical help desk support, leadership and supervision, transfer of knowledge, training and type 100 words per minute. Over the years I’ve shown a demonstrated record of success providing support and services to the retail, corporate, commercial, public and government organizations. I have experience with applications and beta testing, performing procedures and improving processes, building, installing, upgrading and maintaining computer hardware and software. SKILLSProject management, contract management, logistics and financial research and resolution. meeting timelines, objectives and goals. Microsoft Office, Apple, various email programs, internet applications, graphics programs, data reformatting, email campaign programs, video and audio systems, Salesforce and Remedy applications.