Alan Marcel Email & Phone Number

New York, United States

• Provided excellent customer service, working closely with restaurant staff to ensure that beverage orders were served fast and efficiently.• Maintained and organized the bar equipment, supplies, and liquors abiding by all company and municipal guidelines related to hygiene, safety, and cleanliness.• Gained immeasurable experience in multitasking, oral and verbal communication, customer satisfaction, and conflict management.

New Jersey, United States

• Managed a high-volume, fast paced environment while providing excellent and timely service.• Maintained extensive knowledge of restaurant services, beverage lists, food menu, and special desserts.• Oversaw inventory levels of liquors and kitchen supplies, ensuring adequate stock levels to deliver top-notch customer experience.

São Paulo

• Coordinated the provision and execution of human resources services to internal stakeholders related to termination and offboarding processes and procedures.• Directly led the calculation of due benefits and payments to terminated employees.• Ensured all parties involved were constantly updated on dismissal and transition processes and next steps.• Maintained close, positive business relationship with the Labor Union to support strong labor relations.

• Advised collaborators regarding company’s compensation and benefits programs and schedules.• Supported the creation and deployment of new, innovative compensation and benefits packages and programs to boost employee engagement and morale.• Ensured all assigned employees received their benefits and compensation accurately and timely.

• Managed and executed the company’s registration procedures regarding third-party suppliers and clients.