Alan Marcel Email & Phone Number

New York, United States

• Provided excellent customer service, working closely with restaurant staff to ensure that beverage orders were served fast and efficiently.
• Maintained and organized the bar equipment, supplies, and liquors abiding by all company and municipal guidelines related to hygiene, safety, and cleanliness.
• Gained immeasurable experience in multitasking, oral and verbal communication, customer satisfaction, and conflict management.

New Jersey, United States

• Managed a high-volume, fast paced environment while providing excellent and timely service.
• Maintained extensive knowledge of restaurant services, beverage lists, food menu, and special desserts.
• Oversaw inventory levels of liquors and kitchen supplies, ensuring adequate stock levels to deliver top-notch customer experience.

São Paulo

• Coordinated the provision and execution of human resources services to internal stakeholders related to termination and offboarding processes and procedures.
• Directly led the calculation of due benefits and payments to terminated employees.
• Ensured all parties involved were constantly updated on dismissal and transition processes and next steps.
• Maintained close, positive business relationship with the Labor Union to support strong labor relations.

• Advised collaborators regarding company’s compensation and benefits programs and schedules.
• Supported the creation and deployment of new, innovative compensation and benefits packages and programs to boost employee engagement and morale.
• Ensured all assigned employees received their benefits and compensation accurately and timely.

• Managed and executed the company’s registration procedures regarding third-party suppliers and clients.