Alan Mars Email & Phone Number

New Jrsey

Raritan, Nj

Project Manager dealing with DTV/BTV installation for Morgan Stanley (4/2017-present).Previously Voice Facilitator at Johnson & Johnson/Accenture responsible for managing field technicians doing break/fix and MAC activity in multiple building across the US. Reports to management of activity on a daily basis. Escalations for issues exceeding SLA's.

• Installation Coordinator/Project Manager• Coordinate information with branch contacts for replacement of pc hardware• Manage on site technicians installing new pc hardware and software• Review non-network PCs for replacement• Coordinate with vendor to do a wall to wall survey of all branches and communications rooms• Create status reports to MS management teams for project

• Installation Coordinator• Coordinate information with branch contacts for replacement of pc hardware• Manage on site technicians installing new pc hardware and software• Coordinate testing of all equipment for day 1 testing• Create status reports to MS management teams for project

Manage on site technicians and technical contact for UBS Network upgradeEnsures installation of power, conduit and circuit extensions at customer siteCoordinate with client contacts, technicians and management Report status of project to management team

Manage/Coordinate installation upgrade of all PCs to Win7 appliance in order to utilize remote virtual desktopsManage field technicians during upgradeCoordinate testing of all equipment for day 1 testingCreate status reports to MS & Telaid management teams for project

Managed nineteen consultants during the Joint Venture ProjectMigrated all Smith Barney branches from the Citi Bank network and rebuilt workstations to XP appliance desktops in order to utilize remote virtual desktopsManaged the upgrade of network circuits from T1s to DS3Managed and scheduled the replacement of 17,000 Morgan Stanley desktops in order to improve response time and enable new applications for financial advisors Upgraded all branches to new MPLS network enabling faster throughput for branch usersCreated RFQs for projects and negotiated pricing with vendors saving over one million dollars over initial cost

Managed projects across the firm in both campus and branch locationsReplaced 20,000 desktops in all branches and campus locations enabling the use of the latest technologyRemoved servers in branches creating a serverless environment Upgraded all printers from Xerox to HP to utilize a managed environmentManaged the backup of all Morgan Stanley emails to a third party location

Managed thirteen analysts responsible for branch openings, closing and relocationsMAC activity in the branches for desktops and printersCircuit upgrades for branch locations

Computer Operations Supervisor

Managed all aspects of the data networkManaged 10 data communications analysts