Alan Martindale Email & Phone Number

London, England, United Kingdom

Managing the relationships between Banks, Acquirers, Gateways, Processors, APMs, Orchestrators and WorldRemit

London, United Kingdom

Defining go to market sales and account management strategies along with many other duties within a technology startup

London, United Kingdom

London, United Kingdom

Career break including travel and personal development

London, United Kingdom

• Managed and developed Top accounts within the International Payments portfolio. Providing integrated payment solutions, exposure management, training and market expertise.• Held C- level meetings and negotiations to embed products and services. Built root to branch relationships throughout client base• Liaised with other American Express divisions for cross sell opportunities including wholesale currency, Merchant Services, Corporate Cards and Global commercial Payments• Created… Show more • Managed and developed Top accounts within the International Payments portfolio. Providing integrated payment solutions, exposure management, training and market expertise.• Held C- level meetings and negotiations to embed products and services. Built root to branch relationships throughout client base• Liaised with other American Express divisions for cross sell opportunities including wholesale currency, Merchant Services, Corporate Cards and Global commercial Payments• Created best in class SLA’s with key stakeholders to differentiate A – Level clients• With Marketing created a collateral suite for both Sales and Account Management which increased revenues and uptake across all portfolio products Show less

London, United Kingdom

• Headhunted and transformed performance of Account Development team as highest revenue contributor to business area and ranked top performing for 3 consecutive years.• Key role in forecasting and strategic planning across £1bn business function.• Implemented strategies and tools which achieved competitive advantage and success of which recognised through global roll out.• Recruited and developed high potential employees and mentored to progress their performance and… Show more • Headhunted and transformed performance of Account Development team as highest revenue contributor to business area and ranked top performing for 3 consecutive years.• Key role in forecasting and strategic planning across £1bn business function.• Implemented strategies and tools which achieved competitive advantage and success of which recognised through global roll out.• Recruited and developed high potential employees and mentored to progress their performance and careers.• Member of Complaints Handling Committee and subsequent customer communications on findings and decisions. Show less

London, United Kingdom

• Supported business achievement of 60% growth through highly effective partner and marketing strategies.• Established and implemented in-house CRM system integral to sales strategies, upselling and renewals.

London, United Kingdom

• Joined International Payments business and launched wholesale FX desk and all supporting payments operations systems, marketing, incentives, customer engagement and product and compliance training.

Traveled to the Far East

London, United Kingdom

• Major Accounts Manager for Southern Territory and accountable for top 150 Financial Services clients; exceeded £18m target by 40%.• Key role in winning complex deals and relationship management to drive growth to major accounts.• Developed highly effective client relationships enabling full understanding of their businesses and identification of opportunities; supported client streamlining and reduction of temporary staff by 70%.• Organised and hosted several successful corporate… Show more • Major Accounts Manager for Southern Territory and accountable for top 150 Financial Services clients; exceeded £18m target by 40%.• Key role in winning complex deals and relationship management to drive growth to major accounts.• Developed highly effective client relationships enabling full understanding of their businesses and identification of opportunities; supported client streamlining and reduction of temporary staff by 70%.• Organised and hosted several successful corporate client events. Show less

London, United Kingdom

Managing the Top 100 clients currency requirements achieving 120% of target

London, United Kingdom

* Generated income from buying and selling Foreign Exchange to exceed revenue targets. * Managed client accounts maintaining and developing existing business within allaccounts. * Developed individual account revenue from *2k to *250k within one year by identifyingnew service opportunities. * Identified foreign exchange solutions for each client and provided relationshipmanagement skills to retain existing business. * Promoted new policies and procedures… Show more * Generated income from buying and selling Foreign Exchange to exceed revenue targets. * Managed client accounts maintaining and developing existing business within allaccounts. * Developed individual account revenue from *2k to *250k within one year by identifyingnew service opportunities. * Identified foreign exchange solutions for each client and provided relationshipmanagement skills to retain existing business. * Promoted new policies and procedures within department and provided training to newdealers. * Author of daily market commentary for both internal and external distribution. Show less

* Implemented launch of online funds multi-trading product working in alignment withbrokers and IFAs. * Created team to assist in development and delivery of client training packages anddemonstrations for online multi trading product. * Resolved client queries and issues and OIEC/UT/ISA telephone dealing. * Produced daily, weekly and monthly management information reports. Qualifications and Training 2007 High Performance Sales Habits - Pass SBR… Show more * Implemented launch of online funds multi-trading product working in alignment withbrokers and IFAs. * Created team to assist in development and delivery of client training packages anddemonstrations for online multi trading product. * Resolved client queries and issues and OIEC/UT/ISA telephone dealing. * Produced daily, weekly and monthly management information reports. Qualifications and Training 2007 High Performance Sales Habits - Pass SBR 1997 Science Foundation Course Open University Show less

Hnd Environmental Engineering

Geography; Economics, Classical Civilization Reigate