One of my strengths is providing the direction and guidance needed to achieve measurable results in a timely, efficient and cost effective manner. I am able to do this whilst retaining professional integrity and dedicated team spirit. Having a clear overview of how the business operates and maintaining a vision of where we want to go, means I have the ability to lead delivery functions to achieve demonstrable success. My achievements are built on the understanding that data is a reflection of the systems and processes involved in a business. Managing and manipulating data leads to opportunities and insights for good decision making.The management and technical skills I have developed over my career help to interpret and balance the requirements of customers, fellow management, sales and technical staff in order to deliver appropriate solutions for the company and those it serves.Known as a subject matter expert in the arena of Telecoms service provisioning and data, I am seen as an individual who can support a business and logically translate the demands of technology systems to the needs of making customers profitable.A key attribute that has helped me in effective leadership is the ability to operate at all levels (from board room down) across company boundaries to ensure that issues are clearly understood and appropriate business driven solutions are identified and delivered.Specialties: LeadershipBusiness decision makingMigrationsDepartmental developmentStrategic planningCommunicationDelivery of material benefit to the business as a whole.Provisioning (process and interfaces) Service delivery (how the product works)Network Delivery (how the product is technically implemented)Billing (wholesale and retail variations)LLU MPF and SMPF, IP Stream, WLR, CPS, IDA, Wholesale CallsProblem and issue management. Analysis and business solution determination.