Alan Mathieson

Alan Mathieson Email and Phone Number

Senior Manager @ Aberdeen
Edinburgh, Scotland, GB
Alan Mathieson's Location
Edinburgh, Scotland, United Kingdom, United Kingdom
Alan Mathieson's Contact Details

Alan Mathieson work email

Alan Mathieson personal email

n/a
About Alan Mathieson

I am Alan I have seven years experience as a team manager initially with Lloyds Banking Group and presently Sainsbury’s Bank. My role consists of Coaching, Development of a Team of telephony colleagues. Helping maintain competence in compliance and all business policies, as well as ensuring conduct and behaviours meet group values and when required implementing and carrying out attendance, performance investigations. I thrive seeing my team development and grow to be the best they can be. Helping them be capable and valued colleagues for the business and provided an excellent level of customer service.

Alan Mathieson's Current Company Details
Aberdeen

Aberdeen

View
Senior Manager
Edinburgh, Scotland, GB
Website:
aberdeenplc.com
Employees:
5612
Alan Mathieson Work Experience Details
  • Aberdeen
    Senior Manager
    Aberdeen
    Edinburgh, Scotland, Gb
  • Abrdn
    Operations Team Manager
    Abrdn Sep 2024 - Present
  • Sainsbury'S Bank
    Customer Service Manager
    Sainsbury'S Bank Dec 2017 - Sep 2024
  • Lloyds Banking Group
    Team Manager
    Lloyds Banking Group Feb 2007 - Dec 2017
    Dunfermline, Scotland, United Kingdom
    esponsible for leading a high performing customer service team of 12 multi-skilled consultants in delivering exceptional customer service. Improved attendance within direct team. Delivered highly effective coaching sessions to consultants to improve performance. Supported consultants in growth and development of own career. Effectively used group policies to challenge and manage behavioural issues. Delivered direct and challenging feedback supporting peers in handling difficult behavioural issues. Supported senior management with implementing Inclusion and Diversity policies. Proactively sought additional tasks to improve performance or engagement. Identified simpler and more efficient ways of working to improve customer and colleague experiences. Supported colleagues with migrations to Sainsbury’s Bank.
  • Co-Op
    Duty Manager
    Co-Op May 1998 - Feb 2007
    Glenrothes, Scotland, United Kingdom

Frequently Asked Questions about Alan Mathieson

What company does Alan Mathieson work for?

Alan Mathieson works for Aberdeen

What is Alan Mathieson's role at the current company?

Alan Mathieson's current role is Senior Manager.

What is Alan Mathieson's email address?

Alan Mathieson's email address is al****@****k.co.uk

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